PUMA Reviews

3.8 Rating 126 Reviews

69 %

of reviewers recommend PUMA

Company Reviews

Questions

Metrics

3.8

Based on 126 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Helpful Report

(8 hours ago)

You can contact PUMA by Telephone, Live Chat and Email.

Helpful Report

(8 hours ago)

50.00%

Industry Average

“ I contacted them and this is what PUMA customer service responded "Please be advised that we don't consider discomfort as a damaged or defective item. ”

- Anonymous

“ Do not ever order from PUMA!! The worst customer service! I ordered $200 worth of items on sale for my 3 kids. ”

- Anonymous

“ The worst site to order from, if you see a typo error it cannot be changed like other sites, nor can you cancel an order. Called Customer service & they are no help at all. They cannot change an incorrect address or cancel the order so you can reorder with a correct address. The consumer as to go through hell & just let the order go to the wrong address. Insane!!!! ”

- jeannene Petrizzi

PUMA Reviews

Customer Service - Average