“just now
New
Buyer beware!!! I wish we could rate ZERO stars. $240 soccer cleats fell apart after 5 games into varsity season. Puma says sorry, you bought these more than 45 days ago (about 50 days).
Rivals:
Nike: Warranty Period: Covers manufacturing defects up to two years from the purchase date.
Addidas: “Quality is paramount to adidas.“ Warranty covers defects and malfunctions within six (6) months from the date of purchase by Customer.
Apparently, Puma only stands by their quality for 45 days!
I will never spent another dollar on anything made by Puma.”
“Missing item, wrong address, terrible packing and customer service!
If I could give zero star, I would! Ordered 5 items in one order and only received 4 but I was still charged for 5 items. When I returned the order, FedEx people told me that the original packing was a total mess and would fall apart if I didn't change the box, so I had to spend money to buy a new box at the FedEx office so they could process the return. Then I called Puma customer service to place a new order, but they messed up with the shipping address, my unit number was missing, however they couldn't do anything to it because they said the label had been created. Then I called FedEx and was told that only shipper was authorized to change the address. Called Puma again, the call got cut off when I was speaking with a representative and I never received a call back. Called Puma one more time, they told me their system was done so they couldn't do anything. Puma is just a scammer company! Will never buy anything from them again!”
“Bad quality clothing, appalling returns service caused partly by them making you use Evri (haven't even tried to deliver my return parcel to Puma 12 days and counting) and partly by their shocking customer service staff who promise a refund then send an email telling you to wait longer then insist your have to complete a complex online form, all of which is designed to avoid refunding you. Avoid avoid avoid!”
“Ehemaliger, gegenwärtiger und zukünftiger Kunde hier! Der Laden hat immer gute Arbeit für uns geleistet, und deshalb werde ich auch in Zukunft alle meine Artikel dort bestellen. Ich empfehle sogar andere Unternehmen/Freunde an sie weiter.”
“Ne jamais décevoir ! Je ne peux pas me rappeler combien de commandes différentes j'ai reçues de vous, et chacune était parfaite. Merci pour votre excellent service clientèle et vos produits de qualité.”
“Loistava palvelu, loistava tuote! Olen aina saanut hyvää palvelua tästä liikkeestä ja nauttinut heidän tuotteistaan. Heidän myyntihintansa ovat mahtavia. Aion ostaa heiltä uudelleen.”
“Großartig! Die Bestellung bei Ihnen ist einfach und ich bin immer zufrieden mit meiner Bestellung. Es kommt schnell und der Artikel ist von hoher Qualität.”
“Excellent travail ! Je peux toujours compter sur le personnel du magasin pour faire un excellent travail ! L'attention portée aux détails entraîne une grande satisfaction du client ! Des produits de qualité à des prix intéressants sont à l'ordre du jour. Merci à tous !”
“Une qualité et un service exemplaires ! Quels excellents produits et quel excellent service ! Nous étions un peu inquiets que les prix soient trop beaux pour être vrais, mais tout était mieux que prévu ! Nous reviendrons certainement pour d'autres articles !”
