“Purchased dog boots for my great dane. Unable to use because the sock portion attached to the boot was so tight it wouldn't even go over his foot.
Have called twice and emailed twice asking for an RMA to return.
NO REPONSE!
Also...read the fine print (which I didn't)
Returns are for store credits only...no refund to your card.
JUST HORRIBLE!
Buyer beware...
Michele”
“Horrible experience. she essentially took my money! got two items ordered one had 2 stains on it and the other the neck was so stretched out it essentially fell off my dog. never responds to emails. even if you email 100 times. she is nothing but nasty and entitled and doesnt deserve your hard earned money!”
“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100.
Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause.
Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges.
Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence.
To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”
“I purchased a Harness over a month ago after numerous emails and calling on the phone I have no replies to my email no harness no refund .. do not purchase anything from this vendor.. very disappointing…”
“I ordered an item and saw that it was immediately charged to my AMEX. I sent an email a week later to to check the status of the order and did not receive a response, so I called 2 days later. The person I spoke with said the order would ship sometime next week. I won't even complain here about shipping times as the worst part of my interaction with this company was the extreme rudeness by the person who answered the phone. I have never ever - ever had a company representative speak to me this way. She was sarcastic, mean and rude. She said she would cancel the order as she knew I would be trouble to deal with (paraphrasing). Thank goodness I got my money back quickly and I am glad to be done with this company. There are just too many customer-centric businesses out there ... no need to deal with ones that employ such hateful people.”
“I recently purchased a leather harness for my dog. I received it and it was too big for her. I contacted you on multiple occasions (email, text, calls) and no one ever returned any of my calls. I wanted to exchange the harness before the deadline of (10 days) from delivery and I NEVER heard back from ANYONE!
Needless to say, I had no choice but to keep a $60+ harness that I will never use.
I will not be a returning customer nor will I recommend you. The customer service was non-existent.”
