“Purchased dog boots for my great dane. Unable to use because the sock portion attached to the boot was so tight it wouldn't even go over his foot.
Have called twice and emailed twice asking for an RMA to return.
NO REPONSE!
Also...read the fine print (which I didn't)
Returns are for store credits only...no refund to your card.
JUST HORRIBLE!
Buyer beware...
Michele”
“Horrible experience. she essentially took my money! got two items ordered one had 2 stains on it and the other the neck was so stretched out it essentially fell off my dog. never responds to emails. even if you email 100 times. she is nothing but nasty and entitled and doesnt deserve your hard earned money!”
“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100.
Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause.
Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges.
Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence.
To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”
“Please Stay Away from this prop investment firm they are liars they will deceive you to invest and not allow you to withdraw. I am glad i was able to get refund back with the help of wikihelpdesks @ gmail (.) com my advice is stay away from this broker
for more info, what-sapp + 1 (3-1-9) 4-2-9-9-3-9-6”
“I can’t say/write enough positives about PupRwear & its owner, Shelly!
Shelly is an amazing example of how a business should be run. She always takes or returns your calls if you have ANY questions. She's extremely professional. Yet, very down to earth & friendly!
I feel most animal lovers would be hard pressed not to find something on PupRwear’s site. There are so many reputable brands & styles.
Love, love, love!!!
A customer for life ( :”
“Love, love, love! So many cute items and great prices. I bought a crate cover with a matching pillow bed. It fits the crate perfectly! My little yorkie feels so safe and comfortable. His favorite quiet place♥️
Excellent quality. I also ordered a leather dog carrier\purse and can discreetly take my dog anywhere 🤍
Definitely will be my go to shopping for my yorkie. I also took notice they cater to all sizes. Fast shipping which was a plus because we were getting ready to travel!
Highly recommend🤍”
“Love PupRwear. I've never had a problem, Shelly, the owner is always helpful if I need assistance with sizing or questions about a product. I order a lot of Susan Lanci items through PupRwear because of their discounts.”
“I've been a customer of Puprwear for years, never a problem. Surprised at the negative comments here, not my experience at all. Fast shipping, easy returns, quality items, large selection and personal help is available by phone, MWF. I earn points on every order, called Puppy Licks. LOL!”
“My first time ordering from Puprwear and I'm glad I did. I was on a desperate search to find the discontinued Gooby Freedom II harness. I finally found one in the size I needed on Puprwear. It was a great price, free shipping, arrived very quickly, and was in perfect condition. I'm very glad I made the purchase!”
“I purchased a Harness over a month ago after numerous emails and calling on the phone I have no replies to my email no harness no refund .. do not purchase anything from this vendor.. very disappointing…”
“I ordered an item and saw that it was immediately charged to my AMEX. I sent an email a week later to to check the status of the order and did not receive a response, so I called 2 days later. The person I spoke with said the order would ship sometime next week. I won't even complain here about shipping times as the worst part of my interaction with this company was the extreme rudeness by the person who answered the phone. I have never ever - ever had a company representative speak to me this way. She was sarcastic, mean and rude. She said she would cancel the order as she knew I would be trouble to deal with (paraphrasing). Thank goodness I got my money back quickly and I am glad to be done with this company. There are just too many customer-centric businesses out there ... no need to deal with ones that employ such hateful people.”
“Great customer service. I've been happy with everything I've ordered, exchanging or returning has never been a problem. Prices are great and great selection too.”
“The item I ordered arrived very soon. It was in great condition and true to size. The packaging was great too. My pup is very comfortable in the skirt so I am content.”
“I just received the most adorable outfit for my dog! Fit perfect and received it sooner than expected. I called to see if another outfit came in a XS. They were super helpful and helped with sizing and was able to place an additional order by phone.”
“I recently purchased a leather harness for my dog. I received it and it was too big for her. I contacted you on multiple occasions (email, text, calls) and no one ever returned any of my calls. I wanted to exchange the harness before the deadline of (10 days) from delivery and I NEVER heard back from ANYONE!
Needless to say, I had no choice but to keep a $60+ harness that I will never use.
I will not be a returning customer nor will I recommend you. The customer service was non-existent.”
“PupRwear has quality clothes. I have purchased bandannas and bathrobes. They are definitely high quality!! My dogs have loved everything I have purchased!”
