Here at Pur Pharma, we're proud to say products are crafted using the purest pharmaceutical-grade ingredients, supporting muscle gain, fat loss, and athletic performance enhancement.
“My order was falsely advertised and I brought it to there attention and they thanked me for bringing it to there attention but took no initiative to fix the problem or offer a refund”
Hello Sam Wallace
Thank you for your feedback. To clarify, your order was for a 5mg kit, and you were actually supplied a 10mg kit—double the advertised amount—at no extra charge. While we appreciate you bringing the discrepancy to our attention, this worked entirely in your favor, and no product was missing or misrepresented to your detriment.
We always strive for accuracy in our listings, and we’ve since updated the description to avoid any future confusion. However, as you received more product than paid for, a refund or discount wouldn’t be appropriate in this case.
If you have further questions, we’re happy to assist.
Hello Roberto, Pur-Pharma has not blocked you as we've mentioned to you by email. Your issue is your payment method. You have multiple options for payments and we suggest trying one of those alternatives.
