“My order arrived damaged by shipping. The corner of the 📦 bow got squished. I didn't expect it to be an issue, until I opened the box & seen the bag of pills seam burst. I had pills loose all over.
I e-mailed customer service photos of: damage to product on outside and inside, my confirmed order and shipping info. Mindy from customer service contact me promptly with some options, solving my problem. This new shipment went out quick and is set to arrive in only 2 days time. Mindy was very professional, understanding, prompt and fixed my issue quickly! This company, products & customer service is great! 👍🏼”
“Very impressed! Delivered 2 days ahead of schedule. So far I'm loving these capsules for my small business compared to another brand that constantly needed to be replaced due to being damaged in the capsule machine. Love the way they break down easily and so will my customers. Thank you!!”
“The shipping box was very thin and had a torn in shipping. The bag with the capsules was very thin and ended up with a hole from the torn box. I will go back to purchasing my capsules from Capsuline.”