“Bougth a pair of snikers for my wife. after 5 months they had a problem. send email to them asking to change the product...no answer. after several mails i received an email tellling me to send the product to them for evaluation ???!!! they send me back the shoes telling me that can not do anything and will not change the shoes...customer service is 0...very dissapointed”
“Waiting for an order of GBP 700 to be delivered for a month. Customer service has not replied once to my emails. Fortunately I paid with PayPal and was able to raise a case to get my money back.”
“1 month to get a refund of a faulty item? They would NOT exchange it, so I had to buy another bag and pay again the delivery £8, so £16 to the bin. The customer experience is horrible.”
“I purchased a PG Origami Bag. After one month of daily use, the material on the body/handles of the bag began peeling and cracking. The materials are poor quality and not worth the $225 USD I paid.
The company would not refund the bag and customer service was completely useless. I will never buy another item from Purificacion Garcia as long as I live.”
“Purchased two pair of mens linen shorts in Majorca. Classic Chino colour and orange. Not cheap at around 75 euro each and both split at the back with extremely little wear. Absolute Garbage!”
“Pésima calidad de materiales, mi bolso con dos usos y el cierre de pulsador está deteriorado, atención al cliente pésima, me dicen que no pueden hacer nada.”