Pyramid Carpets Reviews

Name: Pyramid Carpets
Rating: 4.55

4.6 Rating 75 Reviews

88 %

of reviewers recommend Pyramid Carpets

Company Reviews

Questions

Metrics

4.6

Based on 75 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

0114 255 5553

Location:

Pyramid Carpets709 Chesterfield RoadSheffieldSouth Yorkshire
S8 0SL

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for Amtico flooring and found Pyramid Carpets on Google. A guy called mark came out to measure and then I called to the shop to pick the design and got a good quote. I had it fitted a few days later and it looks brilliant. Only one small criticism, when I came to choose the floor, their were two or three people sat at the desk eating dinner which made the lovely showroom smell like a chip shop. Overall I'm really pleased with the service and price I received and would recommend using them.”

Helpful Report

Posted 8 years ago

Thanks for your kind comments. Thanks also for letting us know regarding staff eating, we've now moved the area to somewhere more appropriate.

Posted 8 years ago

“Always receive good service and great prices from Bradley and will be returning in the future”

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Posted 8 years ago

“We recently bought a lounge and dining room carpet from Pyramid. The overall service and fitting was okay but there was a slight issue with a couple of door plates that were sticking up. We contacted the shop who said they would sort it but despite several calls have failed to resolve the problem which is disappointing. Wouldn't recommend and we won't be using them again.”

Helpful Report

Posted 6 years ago

Dear Mr Jackson, Thank you for bringing this to my attention, I can assure you that we will resolve the problem. I've tried contacting you but can't get through so please can you contact myself or Tom on 0114 255 5553 and I will arrange to rectify the door plates. I look forward to hearing from you. kind regards Chris 01142555553

Posted 6 years ago

“Great service in terms of measuring up and providing quote, however when it came to fitting the carpet i have had to complain 4 times as carpets not fitted properly. Carpets not pulled tight enough or put down correctly around the edges, a month after fitting they are peeling up around the edges. Also fitter left and had put a slice in my living room carpet after coming to correct it. Also had to have my stair case and landing refitted due to them being such low standard. 2 months later i still dont have a great carpet as still not been sorted. fitter blamed the damage on pets pulling up around the edges however i have no pets.”

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Posted 7 years ago

Dear Lucy, Sorry to hear that you've had issues with the fitting of your carpets. To enable me to look in to this further please can you email me your full name and address to chris@pyramidcarpets.co.uk or contact me on 0114 255 5553. Kind regards Chris

Posted 7 years ago

“Super-quick turnaround from start to finish. Popped into the showroom late on Wednesday. Carpet ordered and fitted by mid-afternoon on Friday of the same week. Best of all, got a bargain with 50% off a roll-end (good quality) piece, which by coincidence was just what I needed. Highly recommended.”

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Posted 7 years ago

“Excellent service every time and have no hesitation recommending them. I discovered Pyramid (and Bradley) 10 years ago and have not had to "shop around" since. Mrs H”

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Posted 8 years ago

“Have now had my house completely carpeted by this company. I have always been impressed with the service I've received. Their prices are competitive and above all it's a local company. Fitters are friendly and professional. Highly recommended.”

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Posted 9 years ago

Pyramid Carpets is rated 4.6 based on 75 reviews