Quasar Expeditions Reviews

Name: Quasar Expeditions
Address: 10544 Northwest 11th Court, Plantation, Florida
Rating: 4.96

5.0 Rating 919 Reviews

99 %

of reviewers recommend Quasar Expeditions

About Quasar Expeditions:

Quasar's vision is to create authentic and meaningful tours & cruise experiences for our fellow travelers. Voted by Travel+Leisure as the #1 Intimate-Ship Ocean Cruise Line for 7 consecutive years! (2018 - 2024), as well as the #2 Tour Operator of 2024, we’ve spent 38 years serving those who delight in travel, not tourism.

Quasar's cruise and tour Guests come to us seeking layers of depth and contrast: meaningful interactions with humans and the earth, well-appointed accommodations, unparalleled adventures, five star cultural cuisine, and awe-inspiring wildlife encounters. In turn, Quasar travelers become not only expedition enthusiasts, but conservators.

From hand-picked naturalist guides to the friendliest staff you’ll ever meet, our team is comprised of passion. Whether you’re exploring Galapagos, Patagonia, Chile, Ecuador, or Peru, we promise authentic experiences and lifetime memories.

Visit Website

Phone:

4156898509

Email:

info@quasarex.com

Location:

10544 Northwest 11th Court,
Plantation
Florida
33322

Quasar Expeditions 5 star review on 13th May 2025

Ronald

William

1168

Anonymous

Anonymous // 01/01/2019

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“The quality of the crew and expedition was nothing short of excellent. All guides had exceptional knowledge and were very professional at all times. All the staff were very kind and courteous and kept the ship in tip-top shape. The food was very good. We stayed in cabin C7. I really wish we had stayed in a cabin more forward in the boat. We picked this cabin after consulting with Quasar trip planners because it was la larger space for our triple occupancy. While the cabin and bathroom themselves were nice, and adequate space for our three people, the noise level at the bag of the ship was very very high. The engine noise when cruising is what I would consider just below a "roar". Even when not cruising there was a constant exhaust noise from the ship generator. There was also the early morning noise of panga being unloaded right next to our room - with the panga booms banging against the cabin wall. I would recommend these two more rear cabins on C deck come with an advisory on the noise level. Had I known, I would have definitely made a different choice.”

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Posted 1 year ago

Dear Patrick & Yu, Thank you very much for taking the time to share your valuable feedback with us. We are delighted to hear about the positive aspects of your expedition, including our knowledgeable guides, professional staff, and the high quality of food. It's extremely gratifying to know that these elements of your journey met your expectations. However, we are genuinely concerned and apologetic about the noise issue you experienced in your cabin. We hold your comfort and enjoyment on our yachts in the highest regard, and as it was truly the first noise complaint we received for your cabin all year, we investigated this matter thoroughly. As it turns out, there was a specific issue during your cruise which has since been addressed. During the week of your cruise, a new fan was installed in a working room of the yacht to facilitate better air circulation. This change inadvertently increased the decibel levels in the room and, as a result, in the cabins surrounding the room's air ducts. It was the noise from this fan that caused the constant sound you referred to, not the regular hum from our engines or generators. Since your cruise, we have relocated the fan within the working room and successfully eliminated the disruptive noise. The decibel levels for the cabin you were in have now returned to normal, and we sincerely apologize for any inconvenience this may have caused you. Finally, in regard to your comment about the pangas (zodiacs) hitting your cabin wall, we have notified our crew to exercise additional caution when offloading the zodiacs for daily expeditions. While the zodiacs may occasionally bump against the side of the yacht's hull when the seas are not calm, this is not a common occurrence. We will ensure that we inform all guests about this in a timely manner when we expect the seas to be a little choppier. Once again, we appreciate your review. Your comments are instrumental in helping us continually improve our services. We hope to welcome you back aboard a Quasar yacht in the future, promising you a comfortable, memorable, and serene experience. Sincerely, ~ The Quasar Customer Service Team

Posted 1 year ago

“Quasar was responsive, knowledgeable and put together an amazing vacation.”

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Posted 1 year ago

“Every member of the staff was absolutely outstanding in every detail. The rooms were clean and comfortable. The food was creative, delicious, and healthy. And most of all we had a fantastic time snorkeling and hiking to meet the animals! Thank you! It is one of our favorite vacations ever!”

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Posted 1 year ago

“Exceptional service and an experience of a lifetime.”

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Posted 1 year ago

“Truly magical journey! Quasar did exceed our expectations with their service, friendliness, fantastic crew, and the best guides you could imagine. This small-ship cruise is one we'll never forget!”

Quasar Expeditions 5 star review on 21st June 2023

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Posted 1 year ago

“Such a fun time with a great crew.”

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Posted 1 year ago

“As an extremely well-traveled couple having done between us over 30 cruises we found the Galyapogas experience on "The Grace" to be completely underwhelming. Let me start by saying the Galyapogis adventure, the pure beauty of the location and it's overwhelming beaut is unparalleled. The two guides, who are government licensed environmentalist and not part of Quasar were exceptional. They made the experience!. The negative part of this review is "The Grace" itself. Firstly, we stayed in "The Grace Suite". In our research it was the "elegance of the Grace" that steered us to Quasar and this ship. We watched countless video's of well dressed crew members, bar tenders in well pressed outfits serving elegant drinks watching the sun from the outdoor seating area. The amazing class and style of the "Grace Suite"....none of this existented. The ships "upgrade" places this ship in the most bottle tier of elegance. Our "Suite", which in picture was an elegant room from a bygone era was nothing more than "AKEA" quality furniture. A bare bones room with the only inference Grace Kelly honeymooned in this room being a cheap, framed $10 poster of Grace Kelly on one wall. This was a top dollar layout and I would never recommend paying up for this room at the price point. The crew was lovely and sweet but they lacked formal training. The bar tender, in the second deck bar area us an the other 14 passengers convenved prior to dinner was a complete joke. The bartender was a lovely but complete untrained servant who was for all points rarely seen. When hs was there he had no understating of basic bartending. While 6 otheres were waiting for their first pre-dinner drink I asked for a glass of white wine. He didn't have it behind the bar and left for over ten minutes. White we all waited and had only this 45 minute pre-dinner period to converse and chat about our day. He reappeared and did not have a bottle opening..he diappreared for another 10 minutes a to the point half the guest said."you know what, I'm heading down, I can't wait". During the day when we had our mid-day break from tours, the bar tender and in deed most of the crew were not to be found. One day, with a 4 hour break between morning and afternoon excursions 6 of us sat in the dining area trying to find anyone who could serve us anyting to drink..We actaully walked the main deck ...nobody. I walked into the kitchen..nobody..My partner had to pick up the and call the ships captain and ask.."excuse me, is anybody around..we have searched everywhere and we can not find a single crew member.. The hotel manager, a gal, was barely ever visible. When we sat down for our evening meal after a long day, there would be some sort of shareable appetizer or vegetable salad on the table..with no plates. We would aske time and time again.."excuse me, but is there anyway when yoy set the table you could put out a small plate for each of us so while we are waiting for a meal (which took forever) can nibble..they were polite and would bring but every meal was the same issue. And again, you could never find someone to ask. Multiple times I served water to table guest, found plates and or condiments. The food was completely average. The chef was lovely and listened to request but again this is by no means an "dining experience"...as in "elegance". The ship itself is outdated even after its' upgrade. We had two nights were the seas caused not only no sleep but the turning over of tables and chairs..one fellow cruise has glass smash onto their cabins floor. When we spoke to the captain he said "stabilizers" had been added to the ship..If they were they were worthlessThis at the the high point of pricing for this type of Journey and in my view Quasar failed I did get a post trip call from Quasar. I found that call to be a bit insulting to be honest. As I was explaining the short comings of the ship and the positives of the journey (see below), I asked about the selling point of the "elegance of the Grace"..about being brough back to a "by-gone era"..The "Grace Suite" and its' grandeur. The short comings of the crew and how the bartender had no experience and dressed like a deck hand. Her answer was..."well, we feel our passenger want a casual, laid back experience."..when I said.."yes, but this was sold as elegance and ....all the previous"..her answer was..."did you like the Galapygos" ..I said the Galapygos are amazing, the guides are first rate and unparalleled..unfortunate they had nothing to do with Quasar and "the Grace". These guides are on every ship. The pure raw beauty are part of the Galapygos ..She would say.."well I am so glad you had a wonderful time" ..I would say.."ma'am, I am here to tell you the ship is being misold ..if your saying this is suppose to be a casual, laid back no frills trip they you need to bill it as such and not charge over 30K for a room that is probably along the lines of Carnival Cruise lines..at best.. Summary: -8-1 guide ratio is perfect. -Guides are amazing but again not Quasar employees and can be found on any ship..our's pointed out other ships they had actaully worked on. -The Galapagos are a once in a life must see experience. -The Grace is an overpriced, overpromised but underperformed experience. -The Crew itself were lovely. The management of the passengers was not there. -The food choices were subpar. If I had to do over, i would fine a moderne ship (as we passed during our journey) as for the price point we had I am sure we could have had the nicest room on any ship and still paid less. Again, we are a very well treacle's couple. We will hold the memory of our excursions near and dears to our hearts but can not point out a single "ship" experience (outside of letting us jump off the side to swim which was fun" worth while. All of the passenger has the same comments..thinkgs like.."while we are all on board, how can there not be a single person manning the bar"..and "boy the meal service has much to be desired".. This is a once in a lifetime journey but I would for sure research other companies that offer a small Guide to Passenger ratio but have a more upscale ship with an attentive, on call crew.”

Helpful Report

Posted 1 year ago

Dear Gregory, We appreciate your taking the time to share your detailed feedback following your recent cruise on The Grace. Prior to your review, our customer service team had made us aware that your experience did not meet your expectations, yet we insisted on sending you a couple of review reminders to receive your honest review on this platform. We believe in transparent communication and feel it is important to publicly address your concerns. Our philosophy at Quasar Expeditions has always been to encourage our guests to provide all kinds of feedback, be it positive or negative. It's these insights that allow us to continually evolve and improve, delivering a memorable experience for all our guests. We regret to learn that your time on The Grace was not as rewarding as you anticipated. The subsequent paragraphs of this response delve into the issues you raised, addressing each point individually. Rest assured, we take all your comments to heart and are committed to making necessary improvements in all the areas you have outlined. We understand that the ambiance and decor of your Suite did not meet your expectations and for that, we apologize. The Grace's nostalgic charm and elegance are always praised as anyone is welcome to read in all of Grace's previous reviews, including the ones from other Guests who traveled with you on your cruise. However, it's clear that we failed to deliver the experience you had anticipated. We also acknowledge your dissatisfaction with the crew and the bar service. Your feedback regarding the staff's responsiveness and training is taken very seriously and we will conduct a thorough review to ensure our crew meets the high standards of service our guests deserve. Typically, our bar staff aboard The Grace is a highlight of our Guests' trips, often receiving stellar comments. Consequently, we will be sure to investigate this isolated issue further. Regarding your dissatisfaction with our meal service and food, we genuinely regret that your experience was not up to par. Our aim has always been to create a diverse and fulfilling culinary journey for all our guests. It's unfortunate that we were not able to deliver this for you. However, it might interest you to know that the average rating of the food & meal service on your cruise from the Guests who filled out the comment cards onboard was a 5/5. We even received specific praise from another Suite guest who was "Impressed by variety and creativity". We understand that food preferences can be subjective, and we are sorry that our offerings did not meet your expectations. Your feedback provides us an opportunity to assess our menu and service, and for that, we are grateful. On a positive note, we are glad you enjoyed the Galapagos experience and the guides enhanced your journey. While it is accurate that they are employees of the Galapagos National Park, it's also crucial to point out that they choose which companies they work with. We are proud to say that Quasar Expeditions attracts some of the most seasoned and respected guides in the Islands. Most of our guides have chosen to work with us for over 10 years, demonstrating our commitment to offering an exceptional experience. The quality, professionalism, and experience of guides that you would find aboard other vessels in the Galapagos are distinct from what you experienced with Quasar. We're glad that their expertise enhanced your journey as our aim is always to connect our Guests with the unparalleled beauty of Galapagos, and it's heartening to know that this aspect of the trip met your expectations. Lastly, we regret any misunderstanding related to the post-trip call from our representative. We aim to resolve issues in these discussions, not ignore them, and we apologize if it felt otherwise. We are grateful for your insights and we assure you that your comments will be used to make significant improvements. We are committed to delivering an exceptional and memorable experience to all our guests and will work diligently to make the necessary changes. While we know we can't change the past, we would love the opportunity to provide you with a more satisfying experience in the future. We will be contacting you again directly, but please feel free to reach out again to your Expedition Designer & Customer Service Specialist, Diane Schicke at diane@quasarex.com. Sincerely, ~ The Quasar Customer Service Team

Posted 1 year ago

“Galapagos was at the top of my bucket list, and based on online reviews and Conde Nast rating, I chose Quasar for this adventure. Not only did Quasar, and the adventure as a whole, result in an amazing time...the entire trip far exceeded my expectations. M/Y Grace's crew and staff were inviting, knowledgable, and thoughtful. We were pampered and yet they all felt like part of the family from early on. They kept the adventures going, with ample time to relax in between. Accommodations were excellent. I will forever cherish the memories I made on this trip. If you have the opportunity to travel with Quasar...do!”

Quasar Expeditions 5 star review on 19th June 2023

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Posted 1 year ago

“Wonderful trip of a lifetime! Share up-close experiences with unique species, enjoy the ongoing beauty and adaptation of nature’s flora + fauna that’s endemic to these unspoiled islands. With family/friends each moment is engaging, educating and inspiring while Quasar’s naturalists, crew and ocean vessels guide and implement invigorating activities from dawn to dusk!”

Quasar Expeditions 5 star review on 18th June 2023

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Posted 1 year ago

“Our trip on the Grace met and exceeded all of our expectations. The accomodations were top notch, the naturalists were knowledgeable and attentive and the excursions and animal encounters were once in a lifetime. Highly recommended.”

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Posted 1 year ago

“Was simply excellent. Every detail the food the naturalist guides went out of their way to make the trip memorable.”

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Posted 1 year ago

“I cannot say enough about the exceptional work of the entire crew aboard Quasar's Evolution. Our introduction began with Bolo, who was beyond excellent the entire trip. In addition to Bolo, Christine and Rogelio did a fantastic job as naturalists. A favorite crew member was Aldo, the bartender who created wonderful fruit concoctions, entertaining everyone and sharing his kindness and happiness with everyone. The chef not only prepared many excellent meals, he served them with a smile that was always appreciated. The cruise director was wonderful and the doctor very kind. The overall experience exceeded expectations and the interactions with sea and land animals were extraordinary. Many thanks to Paul and Diane for planning our 15 day adventure and for their fast responses to questions and for ensuring our comfort and happiness. They were so easy to work with and offered excellent advice. We have traveled the world and your Amazon rainforest and Galapagos experiences were extraordinary!”

Quasar Expeditions 5 star review on 14th June 2023

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Posted 1 year ago

“Terrific guides, with a well thought out itinerary that ramped up at the appropriate pace over the course of cruise. The Grace is a special little ship. Crew helpful. Food a total upside surprise. Bar could have been more consistently manned. DO NOT serve octopus or any other controversial animal - antithetical to the whole cruise.”

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Posted 2 years ago

Dear Philippe, Thank you so much for taking the time to leave us your review. We're thrilled to hear that you enjoyed our guides and itinerary, and that our crew and food were highlights of your experience aboard The Grace. We appreciate your feedback on our bar service and will strive to improve its consistency. Regarding your concern about our menu choices, we understand the importance of responsible sourcing and appreciate your viewpoint on serving dishes that could be considered controversial. We will take this into serious consideration and review our menu options to better align with our overall ethos. We value the perspectives of our guests and aim to provide a cruise experience that is enjoyable, sustainable, and respectful of wildlife. Again, we truly appreciate your feedback and look forward to welcoming you back on one of our adventures in the future. Sincerely, ~ The Quasar Customer Service Team

Posted 1 year ago

“Wow... the Galapagos was an amazing experience and Quasar made it even better. Everything from the expertise pre-booking, to the communication leading up to our trip, and the actual trip went smooth as silk. All of the crew on board The Evolution from Captain Victor on down were always so helpful and friendly. Our three guides (Alex, Diego and Soto) were so informative, but were also just wonderful people to get to know. Worst thing about the vacation was that it ended!”

Quasar Expeditions 5 star review on 27th May 2023

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Posted 2 years ago

“Truly the trip of a lifetime! The accommodations, food, staff and guides were beyond any expectations we could have had. We thought Africa was the pinnacle of wildlife destinations, we stand corrected.”

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Posted 2 years ago

“Well from the preplanning phase, to the journey to Ecuador, and the airlines from Ecuador to the Galapagos Islands it went flawless. If you are considering a expedition to the Galapagos Islands I will highly recommend the Evolution. It is the perfect size vessel, not too large and small enough to to get to know everyone. The whole crew will exceed your expectations, I can say they will go way beyond what is expected to ensure you have a memorable trip. After spending 7 days with them, I would not even consider anyone else. I have traveled quite a bit and never had any tour provider go so far out of the way to make sure I was satisfied. Give them a call and ask some questions and you will begin to see what I am talking about.”

Quasar Expeditions 5 star review on 14th May 2023

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Posted 2 years ago

“Unbelievable experience … so happy I chose Quasar as the guides, staff and yacht were absolutely the best. We saw so many animals and had a wide variety of activities. Just a perfect time. Lastly they surprised me with a birthday celebration which I appreciated very much.”

Quasar Expeditions 5 star review on 13th May 2023

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Posted 2 years ago

“The boat (Grace), captain, crew, guides and cooks were FABULOUS. I would do it again, definitely. As for things I would improve: improved internet access and better communication on the availability of WiFi; better communication on how various alcohol plans work.”

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Posted 2 years ago

Dear Norma and Clifford, Thank you for sharing your review of Quasar's Grace Yacht and your experience with our crew and guides. It's always wonderful to hear about great service and enjoyable experiences. We're also glad to hear that you had an overall fantastic time with us and that you would definitely do it again. We're here to welcome you back whenever you're ready! Regarding your suggestions for improvement, we can definitely understand the importance of reliable internet access while on a cruise. Unfortunately, while we do offer wi-fi on board our yachts for all Guests to use at no cost, it is not on par with what one has become accustomed to at home. That’s because Galapagos is a remote wilderness environment with limited satellite internet provider options and even though we have the best option available, connectivity can still be intermittent at times. The good news on this front is that Starlink (Elon Musk's Satellite Internet company) just announced that they are opening offices in Ecuador and the Galapagos, so that will surely improve satellite internet onboard Quasar's yachts for 2024. Finally, we've also noted your comments on being a little more clear about the bar and alcohol plans onboard. We did send you a link to our bar menu and our various alcohol packages on a few occasions, but we understand we might to want to make that clearer. And as an FYI, Quasar will be including a basic bar package in the cost of our cruises for 2024. Thank you again for sharing your thoughts and experiences Norma and Clifford, and we hope that you have many more enjoyable travels in the future. ~ The Quasar Customer Service Team

Posted 2 years ago

“It was a spectacular trip. I was thrilled with the boat crew and activities Swimming with a thousand dolphins was a lifetime memory!!!”

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Posted 2 years ago

“We had an amazing trip on the Grace expedition of Galapagos. The guides were so knowledgable, professional, and fun. The boat, its furnishings, and most importantly the staff all were so nice and seemed happy to work there. We felt safe, cared for, and listened to so that we could completely relax and not worry about anything- just what we were looking for for our honeymoon!”

Quasar Expeditions 5 star review on 11th May 2023

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Posted 2 years ago

Quasar Expeditions is rated 5.0 based on 919 reviews