Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,905 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 1 star review on 22nd December 2025

Douglas

Quest Motor Group 1 star review on 5th September 2025

(Raymond) Paradigmrecoveryfirm (AT) Gmail.....com

Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a pleasant experience when sorting things out with Andrew, no problems at all.”

Helpful Report

Posted 6 years ago

Hi Chris, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“After viewing a second-hand 2017 C3 car on your website I went to the Maldon showroom to have a look at it. I was helped by Terry Robson, who gave me some good advice, then made the buying process of the C3 and selling of my Mini very easy. It was a very positive experience and I am happy with my new car.”

Helpful Report

Posted 6 years ago

Hi Susan, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“We were very happy with our salesman Darren from start to finish he couldn't do enough for us. He was so helpful and polite I would definitely recommend Citroen in future”

Helpful Report

Posted 6 years ago

Hi Elizabeth Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“The salesman Bradley at braintree quest motors was very helpful to get as our motor”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Trevor, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I have just purchased a DS5 from Quest Maldon, my initial enquiry through to purchase and part exchange of my current vehicle was handled professionally and in a timely manner by Andrew Frost.”

Helpful Report

Posted 6 years ago

Hi Luke Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Andrew and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Great Service thank you Ollie!”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Beverley, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Ollie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Amazing service, very professional, would never buy a car from anywhere else. Very helpful and friendly staff. Not a bad word to say. Thank you very much for my new car!”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Max, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Everyone at Quest that we had dealings with were very helpful, especially Stephanie who took my order. My car is not ready for collection yet, but I am confident that they will keep me informed on delivery.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Pauline, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Stephanie and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Anton from reception was great with all the elements of service- from the condition of the car to efficiency with documents. Super friendly and an all-round pleasure to deal with. Many thanks!”

Helpful Report

Posted 6 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Anton and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Very pleased with the service I received from Brett at Quest Citroen, he gave me a fully comprehensive viewing of the vehicle pointing out all the features of the vehicle Plus splendid test drive over fast roads and built-up areas which showed the vehicle best points in each situation”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Chris, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Bret and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“We met Richard and had a chat with him regarding our new Motability car. Nothing was to much trouble for him and we were made to feel very welcome with everything explained. Everything has been great and Richard is a fantastic guy.”

Helpful Report

Posted 6 years ago

Hi Anna, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I was very impressed with the care and service offered by Darren Smith when calling last week. His attention to detail was welcome.”

Helpful Report

Posted 6 years ago

Hi Henry, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“I was most impressed with the patience and courtesy shown by Darren Flight towards my sister who needed special attention with her purchase. He made sure that she got a vehicle that suited her particular needs and ensured she understood him. She is very pleased with the car and I would definitely come back again to purchase a car.”

Helpful Report

Posted 6 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“This is the second car I have bought from you, I have always been satisfied with your service ,the MOT reminders are very helpful. Staff have always been helpful and considerate which as I am deaf means a great deal. No complaints, hope to continue using your company for servicing and MOT with my new car.”

Helpful Report

Posted 6 years ago

Hi Susan, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Friendly knowledgable service. Good tea!”

Helpful Report

Posted 6 years ago

Hi David, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Geoff at Quest Motor Group Braintree was incredibly helpful, very pleasant and went out of the way to ensure we got the car we wanted. Prices were fair and service was quick. We were able to test drive a couple of different cars, and the car we chose was turned around very quickly for us. A fault was found during the service which the team were really transparent about, and have reassured us that will be fixed swiftly as soon as the part comes in. I wouldn't hesitate to buy another car from Quest and Geoff.”

Helpful Report

(Quest Motor Group) - Posted 6 years ago

Hi Sian, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Geoff and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Friendly professional non pushy sales staff. Darren was knowledgable and gave me good advice”

Helpful Report

Posted 6 years ago

Hi, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Excellent, Mr Robson was charming and very helpful. Ten out of ten.”

Helpful Report

Posted 6 years ago

Hi Judith, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Terry and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“After visiting Quest Motors in Braintree where we were greeted by Rob Beckworth who was extremely polite, helpful and one of the bestProfessional Vehicle Salesmen we have encountered over the past 50 years we went ahead and purchased a Citroen C3 1.2 p/t Flair Nav. We collected the car this afternoon after it had been through the workshop and was presented in an immaculate condition with Rob explaining and demonstrating all the finer technical details before driving away. We were very impressed with the whole experience, pleased with the cars performance and look forward to many journeys in the future.”

Helpful Report

(QuestCommercials) - Posted 6 years ago

Hi Brian, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I'll be sure to pass your kind words onto Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

“Great local garage I have only had dealings with Darren but I have bought 2 new cars from him and I can only praise him for his friendly and helpfulness through a very hard time”

Helpful Report

Posted 6 years ago

Hi John, Thanks for the great review! We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I'll be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 6 years ago

Quest Motor Group is rated 4.8 based on 1,905 reviews