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Quest Motor Group Reviews

4.8 Rating 1,903 Reviews
97 %
of reviewers recommend Quest Motor Group
4.8
Based on 1,903 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Quest Motor Group Reviews
Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025
Williams
Quest Motor Group 5 star review on 14th May 2024
Mr J Day
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 3rd March 2024
Mrs C Hockley
Quest Motor Group 5 star review on 7th January 2024
Mr Arif Mehmet
Quest Motor Group 5 star review on 28th August 2023
Anonymous
Quest Motor Group 5 star review on 20th July 2023
Fraser Haddow
46
Anonymous
Anonymous  // 01/01/2019
The whole experience of buying my new car was positive and straight forward. The gentleman that dealt with us was very professional and helpful. I felt at ease to ask questions and at no point did I feel under pressure to buy the car that I was viewing . I’m having it delivered free to my address as did not want to drive the car without practicing first, for which I was supported . I would recommend this garage to my family and friends .
Helpful Report
Posted 4 years ago
Dear Miss Kensall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Was really impressed with the care and customer srrvice darren flight
Helpful Report
Posted 4 years ago
Dear Mrs Warner, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren Flight and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Helpful staff. Very informative about what we needed to do. First class service
Helpful Report
Posted 4 years ago
Dear Mr Hunt, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
So easy to get what we wanted and at a reasonable price. It’s a cracking small car
Helpful Report
Posted 4 years ago
Dear Mr T, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
We trust Quest to provide good value and excellent service having been with them for many years and with many cars
Helpful Report
(Quest Motor Group) - Posted 4 years ago
Dear Dr Defoe, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. Thank you for your continued support over the years and if we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Great garage and staff . So impressed with a secondhand citreon purchased from them that we went from outside their immediate area to buy a new one. Not dissappointed
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mr Harrison, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the Citroen team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
I was served by Nick Mahon in Braintree branch, he was very knowledgeable and not at all pushy, excellent all round service guidance through various quotations until we found the right one for us I would highly recommend him to friends and colleagues
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mr Johnson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Nick and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Quest is the only one who seemed interested in me buying a car. Russel was very helpful and understood my price bracket! Thank you
Helpful Report
(Quest Motor Group) - Posted 4 years ago
Dear Miss Clark, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Impressed with 1st attendance for test drive - met on arrival, vehicle was available for immediate test drive. no hard sell - finance options and numbers discussed and provided for us to take away and consider
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mrs Penfold, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Very nice car buying experience. No pressure.
Helpful Report
Posted 4 years ago
Dear Mr Hezlewood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Went yesterday, dealt with Bradley, 4th Vauxhall in 6 years, excellent service as always
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mr Halford, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
I was very impressed with customer service Not pushy I would recommend
Helpful Report
Posted 4 years ago
Dear Mr Nicholson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Bret - the Motability consultant could not have made things easier. When you are searching for a vehicle for a disabled relative (in this case my son) and someone goes beyond that is much appreciated and rare
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mrs Oxlade, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bret and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Very good service. Excellent knowledge . Very gaping customer who would recommend quest
Helpful Report
Posted 4 years ago
Dear Ms Riches, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Well this is not a review of quest motor group, this is a review of the sales man who i met and dealt with. Bradley Nathan, fantastic sales man really made the visit and purchase hassle free . Very friendly and professional a real joy to have met. If all sales staff were like Bradley then there would be many happier customers . Thank you
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mr Yoxall, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto Bradley and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Very friendly staff ,very helpful too. Would recommend going to Quest, and not like a lot of car dealers they offer you other of there after sales extras but do not make you obligated to have them. I would go there again to buy a car.
Helpful Report
(QuestCommercials) - Posted 4 years ago
Dear Mr Bees, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
The service I received was second to none. Real family service from start to finish
Helpful Report
(Quest Motor Group) - Posted 4 years ago
Dear Mr Clancy, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Picked up my new car yesterday. Love it. Thanks Ollie for getting things done quickly and smoothly. Shame about the under 25s not being covered by the 3 day insurance though.
Helpful Report
(Quest Motor Group) - Posted 4 years ago
Hi, Thanks for taking the time to leave us a good review! We'll certainly take onboard your feedback about our free drive away insurance policy and look to see if there are any changes we can make to improve the experience for younger drivers. We aim to deliver a 5-star experience to every customer that visits us, so whilst it's great to hear that we achieved 4-stars, we hope that during your next visit to our Braintree Dealership you'll feel we've improved enough to leave us a 5-star review. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team
Posted 4 years ago
Darren was very informative and helpful throughout the whole process. There was no pressure to buy or to use Finance. He explained everything and even got a 12 month MOT on the car. Could not have had a better service and look forward to dealing with them in the future.
Helpful Report
Posted 4 years ago
Dear Mr Johnson-Thurston, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Maldon Dealership. I will be sure to pass your kind words onto Darren and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Very good support
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(QuestCommercials) - Posted 4 years ago
Dear Mrs Butler, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words onto the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team
Posted 4 years ago
Quest Motor Group is rated 4.8 based on 1,903 reviews