Quest Motor Group Reviews

Name: Quest Motor Group
Address: 287, Rayne Road, Braintree, 287, Rayne Road, Braintree, Essex
Rating: 4.84

4.8 Rating 1,903 Reviews

97 %

of reviewers recommend Quest Motor Group

Company Reviews

Questions

Metrics

4.8

Based on 1,903 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 321456

Location:

287, Rayne Road, Braintree,
287, Rayne Road, Braintree
Essex
CM7 2QN

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Quest Motor Group 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and good at what they do. Being frequently updated would make it 5 stars.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Keaveney, Thanks for taking the time to leave us a good review! We value your feedback and will endeavour to further improve our customer communication and deliver a 5-star experience the next time you visit. If we can be of any further assistance, please don't hesitate to get in contact with us! All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic service from Quest Motor Group. They were incredibly helpful from the start, helping me through the financials all the way through to delivery of the car. Highly recommended.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Howes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Steff was very helpful”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Lawrence, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“ABSOLUTELY FANTASTIC SERVICE, DARREN AND KEVIN WERE BRILLIANT AT HELPING ME OUT WITH MY CAR. CANNOT FAULT THEIR HOSPITALITY AND MAKING ME FEEL VERY COMFORTABLE WELL DONE GUYS FOR HELPING ME OUT.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Jowers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Darren, Kevin and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Thanks for making ordering my new car enjoyable, I always use Quest Motor Group. I did use to go to the Maldon branch, but due to the Great, trusted wealth of Customer service and always being made welcome, I'm more than happy to travel to Braintree now. Thank you for the 5-star service, as always.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Ms Bender, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Rob the salesman was efficient at his job and made me feel very welcome as a customer rated his salesman qualities”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Anderson, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very friendly and polite good service and no waiting”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Miss Dowling, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Steph was extremely helpful & friendly. Having purchased from other car dealers in the past and found them very pushy our experience with Quest was the total opposite. We were not rushed and our questions answered immediately. Looking forward to collecting our vehicle on Saturday.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Smith, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Steph and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Always friendly, helpful staff who go above and beyond for whatever you need.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Ms Rogers, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Went to look at a car yesterday at quest in Braintree! Russell was very helpful and was able to help with any questions I had! Would highly recommend!”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Miss Bloomfield, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Russell and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Staff was very polite and helpful they helped me chose right car for me an was very welcoming when you arrived there would recommend to use them”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Wood, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Couldn't have asked for more, Richard at Braintree was brilliant, we were made to feel special”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Ryan, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“My dealings with Quest have been nothing short of excellent”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Weemes, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Fantastic helped find me car that I needed. Rob couldn't of been more helpful ,a fantastic salesman.”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs May, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Excellent from the first contact. I reserved online and was contacted straight away by Richard the sales manager. He was very knowledgeable and answered my many many questions about the car. I’ll pick it up next week but I’ve got to say so far it couldn’t have been a better experience.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mrs Lloyd. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Richard and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Really happy with service very happy with car”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Miller, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“I would just like to say Rob who helped me with buying my new car was very professional and helpful would definitely buy from Quest again”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mr Abbott, Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to Rob and the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Dealt with professionally”

Helpful Report

(BraintreeUsed) - Posted 2 years ago

Dear Mrs Lloyd. Thanks for taking the time to leave us a great review. We aim to deliver a 5-star experience to every customer that visits us, so it's fantastic to hear that we achieved this during your visit to our Braintree Dealership. I will be sure to pass your kind words on to the team. If we can be of any further assistance, please don't hesitate to get in contact with us. All the best - The Quest Motor Group Team

Posted 2 years ago

“Very well done so far..I await delivery of the vehicle with an added 320 miles on th clock”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Dear Mr Read, Thanks for taking the time to leave us a review. We aim to deliver a 5-star experience to every customer that visits us, so it's disappointing to see you feel we achieved 3-stars so far in the buying process. We hope that once you take delivery of your vehicle, you'll take the time to return and amend your review to reflect the level of service we have provided. Thank you. All the best - The Quest Motor Group Team

Posted 2 years ago

“So far so good...I await the delivery of my vehicle without excessiv miles on the clock..should have a max of 320 miles on the clock.”

Helpful Report

(BraintreeSuzuki) - Posted 2 years ago

Posted 2 years ago

Quest Motor Group is rated 4.8 based on 1,903 reviews