“ouble charged me, said they would refund me. Its been 3 weeks and still no refund. Multiple emails, WhatsApp messages and phone calls ignored.
Renting 2 cars from this company for over 6 months. They're quick to chase you for money, but when they owe you money, they ignore you.”
“Horrible experience charging credit card multiple times although i had no outstanding amount as well as they did not return the security deposit of Aed1000. It is shocking that such companies still have authorisation to operate in this country.”
“Worst and Awful service.. many hidden cost that are not explained to the customers, opposing information given by different staff members.
If we called then 10 to 100 times eventho they are not giving us proper info. Morover asking full transactions details and they are not giving us till date.
Worst car rental ever in my career in UAE.”
“The vehicle was in good condition and delivered to my door when most of the businesses were not providing any service. They made sure that I was satisfied and my deposit was returned on time which is much appreciated. Thanks Quicklease”
“we were very happy with our vehicle rental experience with quicklease.ae. We rented a car from this rental company for a month and they have never disappointed us apart from the bit delay in the delivery, yeah but it was acceptable. Of course i received my deposit back with a deduction bcoz i extend my rental for extra 2 days. Highly appreciate and recommend!”
“WORSE CUSTOMER SERVICE EVER. After 2 years of being a customer, I was treated with complete dishonesty, was lied on a promise on the lease that I froze. Dominic Dsouza was the worse executive acocunts, you stole the money I paid for 1 month of rent and said I have outstanding amounts (from 2020). I would never recommend to rent with you EVER. What a shame!!!!!”
“My experience with this company was terrible. From lack of information given to me considering that I am a first time customer and new to the country, to bad customer service and speaking to me in a rude manner, to making me wait outside till some paperwork is done in their parking and having to deal with low mannered team.
It had been a nightmare and would never recommend this company to anybody.
One example is when I rented the car, they have not informed of any traffic rules neither of any additional charges incurred in case of payments to RTA nor the option of upgrading the insurance package. I had to discover all by myself. Another example was when o was returning the car, the sales representative told every time you rent a car you damage it. It means you are a bad driver. I was astonished by this and decided to share my awful experience with them.”
“Preleves money on your account without any explanation and to request a refund once the money is in their hand it's impossible, never seen a dishonest agency like that. To be avoided!!!”
“Excellent customer service thanks to MR Maroof Shaikh. Rented a brand new Rolls Royce. After completion of documentation a car arrived within 30 minutes. Extremely happy with service.”
“Actually with my first time with you I wasn’t want to continue with you anymore but because of Mr.Zouber and his kindness made me to stay with you because he has been very helpful Thank you Mr.Zouber”
