“I want to thank Mr. Mohammed Obaid for his excellent and professional service in leasing the car. This rental company has excellent staff, support and cars in very good condition. 100% recommended for car rentals”
“**Terrible Experience – Would Not Recommend**
I had a horrible experience with this company. I booked a car in advance, but when I arrived to pick it up, I was told it wasn’t available. I was then made to wait for **two hours**, only to be offered a different car at **double the price**.
A reputable company would take responsibility and provide a suitable alternative at no extra cost, especially when the issue was clearly **not my fault**. Due to this delay and lack of support, I **missed an important appointment**.
On top of that, there were **several hidden charges** that weren’t communicated upfront. Customer service was extremely poor — unhelpful, unapologetic, and dismissive.
I will **never rent from them again** and would strongly advise others to be carful and avoid them .”
“AVOID QUICK LEASE LIKE A PLAGUE
I rented cars from Quick Lease car Rentals. I paid a deposit of AED 1000 I made sure that I paid buy card every time I returned a car, so that at the end of all the rental they would pay back my AED 1000, they after my last rental they told me to wait for two months after which they would refund my deposit. After 3 months they refunded only AED 420 and there wan no explanation as to what happened with the rest of my deposit, I had no fines and I did not have any toll charges.
I called them and they said that they would check with the accounts department, the.n get back to me... I never heard from them again.”
“Scam Alert!!!! They can steal your money from your saved credit card.
Don't trust their online response as their management supports the scam. Please read all reviews about user experiences before renting a car from them. Your CREDIT CARD is not safe with them.
I tried to call their office and send WhatsApp messages and emails with details but they chose to not engage/resolve this matter. They deducted the amount from my credit card without my agreement after making changes to the report after a joint inspection. I have reported it to the Police and consumer protection about this scam. later, their representative called me about the review. I told him to either refund the amount or wait for police/consumer protection intervention.
Be careful with your credit card data as they are not trustworthy, they have zero credibility. read other reviews about deduction/police before engaging with this company.
This company is a scam/fraud. I returned the car on 13th May after the joint inspection and their representative didn't highlight any issue. I signed the checkout report which didn’t have any scratch marking. They didn’t provide the report copy despite repeated requests.
Later in the evening, I received an invoice of AED 1,013 for car damage and they attached the forged report which I didn’t sign off. They shared the zoom photos of scratches along with the invoice and shared the long-distance photos as a reference that the car was delivered spotless.
Attaching, the invoice and photos to understand how they can scam you.
I have already raised a complaint with Dubai Police and consumer protection for their fraudulent act to recover my amount. Be careful dealing with this company. Not trustworthy so don't risk or else ready to be a victim.”
“They try to over charge you any amount. I got over charged for fuel.
I had a fine to pay, they charged me a fine on top.
They charged my credit card without my approval while I still have security deposit with them , they could have deducted the amount from.”
“Till now my experience has been very good. Office staff Murad and Nimesh were really very helpful and supportive. I am yet to recieve my deposit and hope that would be refunded as promised on time and in full.”
“Title: Beware of Hidden Charges: My Nightmare Experience with Quick Lease Car Rental in Dubai
My recent encounter with Quick Lease Car Rental in Dubai has left me utterly disappointed and frustrated. What initially seemed like a convenient option turned into a nightmare of hidden charges and poor communication.
From the onset, there was a lack of transparency regarding charges. No one bothered to inform me about the plethora of hidden fees that awaited me upon returning the car. It was only after I handed back the vehicle that they began concocting reasons to deduct amounts from my security deposit.
Despite my explicit inquiry about the return date, the staff assured me that I could bring back the car on the 28th of March. Accordingly, I scheduled the pickup for that day. However, to my dismay, I received an invoice post-return, loaded with additional rental charges. Their justification? I had apparently booked the pickup for 4 PM instead of the agreed-upon 12:35 PM.
Attempting to address this discrepancy proved to be a futile exercise. Each time I reached out to them, I was met with indifference and unhelpfulness. Their response was consistently dismissive, with claims that nothing could be done to rectify the situation.
This experience has left me deeply disillusioned with Quick Lease Car Rental. Not only did they fail to uphold their end of the bargain regarding transparency and communication, but their customer service left much to be desired. As a cautionary tale, I urge others to exercise caution when dealing with this rental agency to avoid falling victim to their deceptive practices and exorbitant hidden charges.”
“PLEASE STAY AWAY FROM THEM IF YOU DO NOT WANT TO GET SCAMMED WITH YOUR CREDIT CARD!!!!
Car was defective, horn was not working at all. Inside it was too dirty. No one came to replace the car when we complained as well. Plus it’s been a month now, and every now and then they are charging big amounts for nothing. We are going to complain cybercrime for misusing our credit card’s information.”
“Everything with the car rental was fine. I used the option for delivering and picking up the car.
The delivering was, okay but the pick up was supposed to be between 16-18 and it happened later, which ruined my plans, because I needed to wait one hour. I understood gorm the support that was a busy day, but no one informed me for this. It is better to inform in advance for picking and dropping the car, because people have work. Hope next time there will be more information.”
