Quilt Direct Reviews

4.5 Rating 6 Reviews
83 %
of reviewers recommend Quilt Direct

Write Your review

Tell us how Quilt Direct made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
My first order placed with Quilt Direct and it will definitely be my last. When I ordered two items, one was wrongly priced, unbeknown to me. I received a phone call from QD, who had realised their error and stated they do not have to abide by their advertised price! They apparently have a notice on their site to qualify this. I have never heard anything so absurd in all my life! Why have consumer law if it is not to be adhered to? I had my entire order refunded and I went elsewhere. AVOID AVOID AVOID! Sharp practice never benefits anyone 🙁
Helpful Report
Posted 1 week ago
Great little shop, 1 item in my purchase arrived damaged and they went above and beyond to rectify the situation and now i have a better quality more expensive product as a result of their customer care. Thanks
Helpful Report
Posted 2 months ago
Unquestionably the best shop for Bernina machines. Their knowledge is extensive and they have excellent customer service. The staff are responsive, helpful and friendly. They run Mastery Classes on the machines which were incredibly informative and not only helped me understand the intricacies of my machine, but also eliminated many of the fallacies. I cannot praise them more highly!
Helpful Report
Posted 3 months ago
I came across Quilt Direct quite by chance one day when I was Googling. I have been very impressed with the level of knowledge and superb customer service I have received. They have a wonderful selection of presser feet for my old Bernina sewing machine which often can be hard to find. It is an amazing place to shop and is now on my favourites list! Thank you.
Helpful Report
Posted 3 years ago
I was using a particular thread, and was running low, the service was excellent and I was able to finish my projects
Helpful Report
Posted 5 years ago
My first order with this company, fast delivery and well packaged
Helpful Report
Posted 5 years ago
Quilt Direct is rated 4.5 based on 6 reviews