“I recently received 2 Otto Heirloom bags I had commissioned from my late husband's Army Airborne Special Forces uniforms. I was so touched and humbled when they arrived, and frankly wished I had done this while he was still alive to see his legacy transformed into family treasures for generations to come.They are so well crafted and absolute treasures...”
“My family loves these bags. Started with me stopping by and asking for the perfect gift for a 13 year old. We were hooked after that. 3 of my granddaughters have specifically asked for one. I have 3 myself and just bought my last one for my youngest daughters upcoming birthday. Your bags take a real beating and still look amazing.”
“I purchased the Mae Carry Concealed. Although it fits very well across body, there is absolutely NO support for a weapon. I thought there would be some sort of RIGID support for it to rest against, so when drawn, there would be no problem. Also, no indication where the weapon should go.”
“R. Riveter is a great company to support. Not only is their mission to support military families outstanding, but so is their customer service. I purchased the Betsy (which is a great purse if you want something smaller,) but need to rexchange it for a different style. The support I received was above what I expected, and the ease of the exchange was easy. I will shop from them again in the future.”
“Unfortunately, the RRiveter Khaki brown purse received had a different strap than was pictured in the RRiveter photo page where the purchase was made. It was a gift and fiancé did not like the strap. So, it was returned.”
“Awful customer service. Chats automated so ultimately unhelpful. Only human I dealt with only complained about her job. Charged (received) for item I didn’t want (fannypack) because human said it came with free shipping (not free). Address wrong 5’x after submitting written and verbal same. Courier finally made their best guess several days later with the wrong address on the label. Would not recommend ordering to my auxiliary sisters.”
“Great website with a big selection of wonderfully made products. Customer Service is top notch. I highly recommend doing business with them and supporting their wonderful cause for existing.”
