“After a rocky start trying to get connected with the correct people to send my bag back I went to the store and I was given the right information and then it was no problem. I sent it back. It took a while to get it back, but it’s back and it’s good as new and I love it.”
“I absolutely love your purses! The quality of my backpack is fantastic, outlasting many other purses I have owned. I only ask that you make a larger selection of backpack purses. Mine is a green print that I continuously get compliments about.”
“Another great item. This is perfect for a couple credit cards, drivers license and cash in the zipper pocket. Perfect when you really don't want to carry a pocketbook.”
“I can't say enough good things about the entire experience. I had an heirloom order using a 75 year old uniform. The service was thoughtful, attentive, friendly and prompt. The bags and zipper bags I ordered are beautiful and special and have wowed friends (tough audience) with the quality of design, materials and workmanship. There was one mistake in the order, which, when I brought it to their attention, they promptly and graciously acknowledged and fixed. Recommend 1000%!”
“Our Daughter-in-law used to live in N.C. and has always loved your store. Her husband is ex-military and that makes it even better. They moved away several years ago, but we surprise her every now and then with your amazing products and they never disappoint. Love the quality and link to those who serve. I was also especially impressed by your support of the Nightbirde Foundation. Very cool.”
“I walked into the store and saw the “Connie”
And had to have it. It is the perfect size and the leather is beautiful!
It is hard not to go to the store when visiting family.
Harder still not to find something I like!”
“I mistakenly ordered a bag for my daughter from military uniform not understanding that it was to be made from personal uniform (from retired or lost loved one). When I hadn’t received update and it was getting close to Christmas I called and it was explained to me but since I was charged and no instructions were sent they apologized and they helped me order the next best bag. It was just a couple of days before the Day and they did their best to get my order to me in time but it was a couple of days late. It was my fault for not reading the description but it was a glitch for the system not requesting the uniform. They did their best and were very nice and honest - and the bag for my daughter is beautiful.”
“R. Riveter is a top notch company. They are a talented group of individuals. The wallet I ordered for my husband is a well made product and he loves it.
Thank you R. Riveter for the wonderful service you provide for both your workers and the people who purchase your products.
Barbara MacDonald
Londonderry, NH”
“I love these bags! I have an Otto and a poppy Hopper myself and sent my daughter a Dot as a gift as she really liked my bags. We both appreciate that it is a women owned business as well as an outlet for military spouses.”
“Purchased three boxes and all items were perfect and beautiful, but all in one box! I had to separate the articles in order to “surprise” my daughters. Ruined the surprise for me! We all loved our selected purse. Mine was the Connie in blue sky leather! Love it! The items are perfect but the packaging was not.”
“Best company I have ever worked with. A missed discount was fixed emiditaly with no response required. As for the merchandise, by far the best I have seen. I don't carry a purse so that was left to others to comment on. It is the toughest cleanest and best built I have seen. Thank to the team at RR!”
“Bought this as a gift and the recipient absolutely loved the color and size. She was pleased to own this unique color. I’ve bought several RR bags and have never been disappointed. The leather bags are as nice as any Brahmin or Coach. RR is now my go to brand!”
