RackSupplier.co.uk Reviews

Name: RackSupplier.co.uk
Address: UK (London & Heathrow):Rack Supplier Ltd - Unit 1a GalleyMead Road , Colnbrook VAT No: GB 138 8835 68Reg. in England No.8097578 Tel (9 AM - 9 PM) : +44 2036518056, Colnbrook
Rating: 4.47

4.5 Rating 99 Reviews

87 %

of reviewers recommend RackSupplier.co.uk

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Phone:

02036518056

Email:

info@racksupplier.co.uk

Location:

UK (London & Heathrow):Rack Supplier Ltd - Unit 1a GalleyMead Road , Colnbrook VAT No: GB 138 8835 68Reg. in England No.8097578 Tel (9 AM - 9 PM) : +44 2036518056
Colnbrook
SL30EN

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the online chat to order my server cabinet for my Man Cave, I found the service very efficient and would certainly recommend them.”

Helpful Report

Posted 9 years ago

“Very good communication. Held stock at my request and delivered when required. Will definitely use them again and highly recommend.”

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Posted 9 years ago

Thank you for the lovely review william, We look forward to working with you again.

Posted 9 years ago

“Ordered the rack on their NL website. First, they said that they do not have the model I ordered online, then they proposed another one. OK, took a smaller one. When everything has arrived, discovered that the plugs are for the UK and not for NL. Sent them e-mail asking to send me NL plugs. No answer. Not acceptable.”

Helpful Report

Posted 8 years ago

“Product is good, but the website design is poor, the staff when called did not know where our delivery was, at one point we were told it was delivered to us but in Edinburgh. Arrangement for payment was not clear and we had to make a quick payment to enable to item to be despatched. In summary good product, but company processes need to be sorted as impacting customer experience.”

Helpful Report

Posted 9 years ago

Dear Natalie, Many thanks for your feedback, but we think it is not fair , especially when our team done their best to offer you best customer services and also free next day delivery even when the order and Payment came out of our cutoff time. Order was placed 10 Mar 2015 14:27:31and POD shows items delivered 11:20:00 11/03/2015 and signed clear. In regards to Edinburgh, we have received a call when no order was placed with us on Monday and there was no delivery info available . I think your company should also have good instruction in terms of raising quote, placing the order and arrange the payment which will avoid this kind of confusions and of course not blaming other companies. Many thanks for your quote anyway Kind Regards

Posted 9 years ago

RackSupplier.co.uk is rated 4.5 based on 99 reviews