“The radiator was a good brand, and about half of what I wouldn've paid at the local autoshop. The shipping was fast and the prices are amazing.
Thanks!”
Hello,
Your order was delivered Friday the 23rd. I have put the proof of delivery. Please could you revise this review. If you have any further questions please call 800-788-2122.
Thanks
Roger
“Pleasant experience. Found the radiator I needed for an obscure car model. They informed me a day or two later the radiator was out of stock, BUT they were upgrading me to a better one for free that was in stock, and no action was needed on my part. They sent and e-mail and text message stating this. The radiator arrived in 4-5 days perfectly in tact and installed perfectly as expected, everything was just like the OEM radiator that came off the car. Fixed my dad's car that was overheating! Excellent!”
“Radiator Now did great! Fast service. Good communication.
They also sent me another radiator after the first was damaged by FEDEX!
Fedex did horrible! The dumb-ass FedEx guy left my radiator at my home with a box that a blind person could see whatever inside was trashed!”
Hi Michael,
Per our return policy the shipping cost is deducted from the return.
Per your vehicle VIN number that is the correct radiator that fits your vehicle, not quite sure why it was refused when the shipping company delivered it to you.
Regards
Liz
“Great customer service from the website, they called to personally tell me the radiator was not in stock for my express shipping but they did have a similar one in stock, but a big thump sound was heard when it was delivered, unfortunately it was cause the overflow was broken off once opened, no time to send it back so ill have to fix it myself”
Hi Jose,
Very sorry FedEx damaged the radiator. As much care as we take in packing there are times that FedEx will still damage the radiator. If for any reason you are unable to fix it please contact us for a replacement. I hope you will reconsider your review as these matters are really out of our control.
Thanks,
Roger
