“The radiator I ordered ended up being out of stock, so they sent an alternative one. It fit okay. The nuts for the mounting bolts didn’t line up very well with the holes in the frame, but I was able to make it work.”
“Radiator arrived within two days. Exact fit. Problem with transmission cooler line fitting leaking. Associate said must remove radiator from vehicle for photos. Need vehicle for work. Impractical to do so will lose money. Would appreciate replacement and return shipping label. Understand your policies but defective products shouldn’t cost me. Thank you P.Penn”
“Damaged radiator causing longer down time on truck and now waiting for the replacement. Hope the refund is quick and easy. The service has been good. Just my luck on the delivery.”
“The radiator they sent, despite the description saying my exact vehicle make/model/trim DID NOT FIT. Had to buy one from the mechanic instead and have to return this one.
Edit: they did offer a refund after jumping through a few hoops (they wanted me to cover return shipping costs). Not the ideal outcome but I’m satisfied.”
“When it arrived the box had a big hole in it radiator not damaged. The people that were handling it should be more careful because it doesn't belong to them”
Hello,
Sorry to have disappointed you. There are shipping delays unfortunately at times by the carriers. From our end we shipped it out on time. The dates given online are estimated and not guaranteed.
Thanks,
Roger
“What I ordered wasn't available, so they had to replace it. Which added an extra delivery day. I shouldn't have been allowed to order & pay for it ,had it not been available. But other that, the service was great.”
