“Ordered a radiator late morning and received a call early afternoon from them to confirm a specific question on my order. No up-sale, just to confirm as my truck could have had a few different versions.
Great service and it arrived in 4 days.”
“After an issue with the first radiator I ordered, customer service took care of the issue and had another delivered within a week. Top notch customer service.”
Hello,
Extremely sorry about the problem you have encountered. Rest assured the CSF radiator we have sent you is one of the best in the industry. It is possible the radiator could have been damaged with a hairline crack in shipping. We have been around for 32 years and focus on nothing but the best products. Someone from customer service will contact you tomorrow and we shall try and address this to your satisfaction.
Thanks,
Roger
