“This company falsely advertised me and suckered me into buying a radiator by claiming i would recieve my radiator in one day and they failed to fullfill that promise i am currently searching for legal advice because i feel as if i was cheated into purchasing my radiator from this company thinking i would recieve my radiator when promised only to find out it was a lie. I missed out of work hours and money due to this false advertising company. Then the shipping company delayed my radiator even longer. I would not ever recommend this company”
Hi Michael,
We're so sorry to hear that you had a poor experience with us. As noted in your screenshot, when orders are placed by 12p pst, we ship out the order that very day. Since your order was placed at 6:20pm on 10/25, we shipped out your order the following day, on 10/26 via expedited shipping on GLS. Your shipment was scheduled for delivery on 10/27; however, our shipping partner missed that delivery date and delivered the radiator on 10/28. These shipping delays are rare and we regret that it caused you so much trouble. Unfortunately, these situations are out of our control.
We hope that you'll give us another shot next time, Michael.
Thanks,
Joe
“Called and made sure the radiator would fit my 2008 Nissan Titan pro4x
They said it would and it did prefect
Would buy again and recommend this company. Fast shipping and great customer service”
“wrong radiator was suppose to get a shipping label to return to my knowledge haven't received it yet very disappointed but probably my fault. It is busy times. Disappointed in the response.”
“Very convenient shipping. I had to make a very small modification to my fan assembly. I appreciated your instructions on what may have caused my old radiator to crack. They led me to a stuck radiator cap.”
“The whole transaction was great recieved my part asap and it came packaged very well and the part was perfect no damages. Will definitely be buying again when needed”
