“I thought for sure when I saw the price it was a scammer. Sure enough someone called to confirm I chose the right one. Product showed up in 2 days and fit flawlessly.”
Hello,
Let me look into this. If this is actually a FedEx error and delay we might be able to do something on the freight. Please call and talk to Liz , if for some reason you have not heard from us. 800-788-2122
Thanks,
Roger
Hello,
The radiator shipped is exactly what you ordered. Please give us the vin# to verify the vehicle. Surprised though since this was delivered to you on 3/3/23 and its almost 3 months now.
Thanks,
Niraj
Hello,
Sorry about that. I believe FedEx lost the package and Cinthia sent another one out yesterday. Please when you get it and if you feel we handled it to your satisfaction ,do revise the review.
Thanks,
Roger
“High quality customer service. I received an answer for every question. They followed up with me post sale on an email inquiry I had made. Delivered quickly and the radiator is installed and my vehicle is running well now. Good products as well.”
Hello,
Apologize on behalf of our shipping partner FedEx. Boxes leave sealed from our location every time. Shipment was also sent out on time but unfortunately FedEx delayed it. We have refunded your complete amount back to you.
Thanks,
Roger
