“I Emailed a question and Cinthia (sic) helped me by actually checking her warehouse and verifying the connections on radiator in question. The radiator was exactly like original in fit, Finnish and connections , it was a perfect fit . I ordered it Wednesday morning and it arrived Friday morning in Seattle Washington, I installed it Saturday . 2 Thumbs Up 👍👍”
“I was very pleased with the customer service that I received, after finding out that I had ordered the wrong radiator because of the model of my car. They processed my order in a very timely manner without charging me extra for the radiator that I needed. I then received the part and was able to install without any problems. Thank you so much for all your attention to detail. 5 Stars!!”
“It was a very nice radiator. It’s working great so far. I will keep you updated in see how it goes. Thank you for the radiator. You guys did amazing on the delivery. Very very satisfied.”
“I dont normally writ reviews, however, im very impressed with the service. Being someone who is working in the automotive industry, im not accustomed to the very tentative service that was provided to me. I'll definitely be buying from you again. Thank you.”
“I bought a radiator from Radiator Now you told me later that it was on backorder and would take 2 weeks to get but you had another one that cost 11 dollars more so I sent you the extra money and the new radiator wouldn't fit and for some reason I'm not getting all my money back”
Dear Darrell,
Apologies for the bad experience. My team just informed me that the radiator you ordered was the wrong one to begin with. What we sent you is a direct cross for what you ordered.
Could you please send me the vin of the vehicle to verify the application. If we are wrong for any reason I will refund your freight plus a extra $50 for the hassle.
We take are reviews very seriously and want to ensure we stay on top.
Thanks,
Roger
Posted 2 years ago
Upon further review today , I come to find out you ordered for a qx50 whereas what you need is for a q50. Not sure how we are at fault and the 1 star review without stating the actual facts.
“actually fit as should. Totally satisfied.
Only issue were the two top, fan shroud
Mounts, that clips sucure too, the two brackets came unfastened. Other then the issue. Easy installation. No leaks.”
“It was the right product and once installed my van it is now working beautifully! The person that installed it said it was very easy to install as well.”
“Amazing brand new product. Perfect fit for my car. Jiffy lube asked me 900$ for part RadiatorNow did it for unbelievable 99.00$ plus shipping. Highly recommend!!!”
