Rapid Office Furniture Reviews

4.8 Rating 108 Reviews
97 %
of reviewers recommend Rapid Office Furniture
Read Rapid Office Furniture Reviews
Visit Website

Phone:

0800 014 8590

Email:

sales@rapidoffice.furniture

Location:

30 The Avenue
Birmingham
B45 9AL

Write Your review

Tell us how Rapid Office Furniture made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Rapid Office Furniture 4 star review on 15th July 2017
Anonymous
Rapid Office Furniture 4 star review on 11th July 2017
Susie Corney
Rapid Office Furniture 5 star review on 4th May 2017
Shelley Allsopp
Rapid Office Furniture 5 star review on 20th February 2017
Rebekka Fiorani
Rapid Office Furniture 5 star review on 20th February 2017
Rebekka Fiorani
Rapid Office Furniture 5 star review on 20th February 2017
Rebekka Fiorani
Rapid Office Furniture 5 star review on 13th February 2017
Phil Stickland
38
Anonymous
Anonymous  // 01/01/2019
On chasing delivery the person I phoned did provide a good impression of customer service. The confirmation email did not state delivery time. I could not find delivery time online.............................all in all a disappointing experience
Helpful Report
Posted 8 years ago
I've just seen the review you've let us and I'm sorry you were disappointed with the service we provided. ?I've checked the phone call recording and I see that you spoke with Stacie in the office. I'm sorry you found the service she provided wasn't good. I agree that she didn't give the best phone service possible because it sounds like there was some interference on the line and Stacie had trouble hearing you. She also answered the call "Rabbit Office Furniture" accidentally which is obviously not very professional. I did find however that the information she provided (lead-time and latest possible delivery date) was correct. She also rightly explained that the lead-time is shown on the website. I've looked into the lead-time not being shown and I see that you ordered direct on our website. I've checked the table you've ordered and I can this the delivery time is stated as Made to order and delivered within 10 working days?. I note from your phone call that you didn't see this at the time you ordered. We will look into making the text size large or the text bolder. Any other suggestions would be useful to ensure it's clear for other customers. I will also suggest to our marketing team that the lead-times are also written on the confirmation emails in future. ? Once again, I'm sorry you weren't satisfied with the service we provided but hope that you will still consider using us in the future.
Posted 8 years ago
Rapid Office Furniture is rated 4.8 based on 108 reviews