“The store at Westfield liverpool requires proper merchandising. It always looks a mess, unstocked and little attention is given to mens wear or the selection. I want to spend money, but end up going to the brand directly online.”
“I bought a few items from Rebel about more than two weeks ago and they haven't arrived yet, how hard can it be?!!! Contacted their customer service but no response...
It is your responsibility to follow up your customers orders until they receive it.
It's not a excuse to point Aus post for your fault when there is some other websites out there who deliver their customer's orders in less than a week.
I'll lodge a complaint with PayPal to get refund.
Not buying again.”
“Andrea in Werribee Rebel Sports is really a gem of a person who has helped way beyond. What a customer service provided by her. My son was looking for sky blue nike T-Shirts of M size and we have been to the store atleast 10 times and could not find there. But yesterday, we asked Andrea to find out for us and she called others around and found 5 shirts in geelong store and ordered for us at no cost. My son is really looking forward to have that particular shirt and he is very happy even the news of the shirt been booked by her. We will love to come back again and again. Good to have Star staff like Andrea in the store. Love your customer service.A”
