Red Paddle Co Reviews

4.8 Rating 676 Reviews
96 %
of reviewers recommend Red Paddle Co
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Phone:

07974682955

Email:

jess@redpaddleco.com

Location:

Red Paddle Co Ltd, Unit 12, Halwell Business Park
Totnes
TQ9 7LQ

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I bought the new 2022 12' 6" Voyager. i am very happy with the actual boards performance, however considering the cost the front fitted bungee straps are rubbish and the rear comes with none, I have had to buy bungee straps and fit myself taking into account the price point of £1400.00 thats a joke
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Posted 1 year ago
We received our paddle board in a timely manner, however, the paddles were not included!!!!! Couldn't use the board for the holiday weekend :(
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Posted 3 years ago
Hi Debra, Thank you for your purchase. Looking at your order I can see that you only ordered a board and did not include a paddle choice in your order. If you would like to get in contact with the team about this then please do email us : team@redpaddleco.com. Many thanks John
Posted 3 years ago
Was exciting to order my new board on line, however despite the promise of a premium product and service the service was unfortunately poor. The reason being that despite the sum spent I failed to receive any confirmation of purchase; tracking number and when I managed to finally speak with someone four days later I was given two incorrect tracking order numbers. George in the office however managed to correct the order number. The board is really fab and Really sorry to report the poor service.
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Posted 3 years ago
Hi Karen, Thank you for choosing Red. I do apologise for you not getting an email confirmation and incorrect tracking info. I will personally look into this case as our aim is always to give top quality service. Many thanks John Co-Founder and CEO.
Posted 3 years ago
Your Sales Process clearly has flaws
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Posted 4 years ago
Hi Anthony, Thank you for your review. I am interested to know where we can improve and what particular issue you came across. Many thanks John Red Paddle Co
Posted 4 years ago
Red Paddle Co is rated 4.8 based on 676 reviews