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Reiss Edwards Reviews

4.8 Rating 135 Reviews

97 %

of reviewers recommend Reiss Edwards

Company Reviews

4.8

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

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“I would like to express my sincere and heartfelt appreciation and gratitude to Joe Thai-Duy DINH, Ada Seiti and all the amazing staff at Reiss Edwards. It has been an incredible journey from start to finish, your highly professional and competent services, provided in both a friendly and accessible manner is exceptional I would definitely recommend you in the future to friends and family who need your service.”

“Me and my wife have applied 5 months ago for spouse visa, in fact my case was bit complicated beforehand, I would say not the easiest to deal with however I kept my trust in Joe Dinh and Reiss edwards in general, thanks to Joe’s experience he managed to handle my case in an exceptional manner. I would also like to say big thank you to the associate Ada Seiti for her commitment , she was on top of everything, anytime I needed help or advice she would always be there to provide it , she was available all the time , she played big part as well for our successful application . I have always recommended Reiss Edwards and still do to this day, I really appreciate the expert advices and the friendly service they provide , definitely deserve 5 stars .”

“Their incompetence in adhering to crucial deadlines is alarming and unacceptable. It is disheartening that the customer has to remind them about important correspondence from the Home Office constantly. Instead of taking ownership of their mistakes, they prefer to shift blame onto the Home Office. This lack of organization in managing their portfolio of customers inevitably leads to crucial deadlines being forgotten and errors occurring. The irony is striking regarding this Law firm and its employees, such as (Zarish & Ben). Despite being assigned a hearing date by the immigration tribunal, they dared to ask if the tribunal had indeed provided a hearing date just days before the hearing itself. It is beyond ridiculous. Furthermore, they even neglected to book a barrister for the hearing. Adding insult to injury, the Home Office sent an essential bundle of documents to both my address and Reiss Edwards. However, they misplaced the bundle and tried to shift the blame onto the Home Office. In the midst of it all, Zarish dared to insist that the Home Office should have thoroughly reviewed the bundle. How can the Home Office review it if they fail to send it on time to the tribunal? Astonishingly, this supposedly professional law firm still needs to have a proper complaints structure in place. In light of these appalling experiences, I have initiated a complaint with the Legal Ombudsman. These so-called legal firms need to understand the immense effort people put into earning their money. They must also learn that providing subpar service and demanding exorbitant fees will not go unchallenged. I strongly advise against engaging the services of this legal firm. Unless you are prepared to tolerate subpar service despite paying a significant sum of money, look elsewhere for legal representation.”

“My husband and I recently dealt with Joe Dinh at Reiss Edwards for our Spouse Visa and Indefinite Leave to Remain applications. Joe was nothing short of amazing. There were complex issues which he resolved quickly and efficiently, providing expert advice and reassurance. His service was caring, friendly and professional and we would highly recommend him. Thank you Joe for all your support and for providing an exceptional 5* service throughout. Nicola and Joe - April 2023”

“My husband and I received an exceptional service from Reiss Edwards from day one. We worked with Kristine Lauriga, her professionalism was exceptional, and we really appreciate the empathy. We received my husband spouse visa in 3 days without using the fast-track service. We would strongly recommend Reiss Edwards and we would return to them for my husband’s spouse visa extension and my British Naturalisation. Thank you from Takeo and Jessica”

“I have always used Reiss Edwards for my Resident Visa applications. This time it was the amazing Zarish who helped me with my citizenship application. She was very helpful and prompt with her replies. I fully recommend this firm and if you can, ask for Zarish as she will not let you down. Thank you so much again Zarish!”

“It was only with the invaluable help of Zarish Aslam that we recently won our case at an Appeal Court Hearing. The original application for an EUSS Family Permit, which we filed ourselves, was refused, following which we contacted Reiss Edwards, who put Zarish in charge of our case. Zarish was fully committed to making sure our case had a successful outcome. She was incredibly friendly and patient throughout. She was reassuring when this was needed, and was even prepared to have long telephone conversations with us - often outside normal office hours. Zarish set out an extremely comprehensive list of documents for us to submit at the Appeal Court Hearing, which were exactly what was needed. Bravo Zarish, you won the case for us! And thank you, Zarish, for all your help, advice, patience and reassurance. Sussi and Geoffrey Loades”

“Kristine and Sandeep in Reiss Edwards are the most amazing consultants I’ve ever met and worked with. They are professional, also humble; efficient also approachable. I have had the best experience and was grateful for their service! It means a lot to me and my family! Michelle”

“Ada was very informative throughout the whole process of obtaining a spouse visa. Ada was easily reachable and responded with speed to all our queries. We would highly recommend Reiss Edwards and in particular Ada.”

“Excellent company with great and professional lawyers . They have good knowledge of immigration laws. I used their services 4 times and each time application has been successfully on time given. Recently Nazila was very efficient and helpful for my wife application. Thank you again for your help.”

“Very helpful”

“I am happy with the immigration advice provided through live chat regarding my skilled worker-dependent visa application. I recommend this service to any one who is in need of advice.”

“We were very happy with the service provided by Reiss Edwards for my spousal visa renewal. Nazila was very patient with us and we received the renewed visa with no problems along the way. The Email and telephone communications we had with Nazila were prompt, courteous and professional.”

“I have been going through Reiss Edwards now for seven years and all I can say is that it has been fantastic having their team of solicitors work on my immigration status and each submission was succeful and quick! I couldn't recommend them enough!”

“Top notch advise and services from the best solicitors! I’ve been a very happy client with them since 2015.”

“Awful service, please be aware. Rude, negligent and near to a scam as I was ignored on requests for legal advice throughout and eventually paid £1680 solely for someone to add documents to an online portal (anyone can do) which they wilfully delayed for 14 weeks. I spoke with Andy Tieu first who continually forgot to email the items he promised over the phone and delayed the process weeks as he did not start our case. We were allocated to Anna Foley who ignored our questions and did not start the application and then left the company. We had to call and chase and spoke to Joseph who started our case, reassured us and allocated a new solicitor who again refused to contact us and we had to chase again, losing over a month. Neeru Dhanda was incompetent and inexperienced as we had to re-send all of our documents and explain the case again where she made multiple errors and refused to give any advice. She only served to add documents online and still made errors, forgetting to even provide the online portal for me to supply documents for weeks. Zarish Adams was meant to oversee this as a senior but ignored all contact throughout. After 14 weeks of delays I had to apply for an urgent priority appointment on the advice it would be in a week but it was a month away and I was charged even more. Finally, I still did not receive the full visa applied for and received no explanation why. Also no response on a refund promised by UKVI. This cost me £1100 extra due to delays and they are still withholding a refund of £780 from UKVI to me. Ignoring all contact since and refusing to allow me to speak to management or acknowledge any issues. I need to lay a complaint and get the money UKVI will refund me but they won't allow it. I have paid £5,360 for 14 weeks of delays, no legal advice, being ignored and receiving only half the visa applied for after doing all the work myself. This would have cost £1,913 and taken 8 weeks without these solicitors. Please do not use.”

“Having used Reiss Edwards before we decided to use them again for our indefinite leave to remain application which was successful. Our case worker this time was Neeru and all we can say is that she was absolutely brilliant in handling our application and processing all our documents. Neeru was always available to answer any concerns or queries we had and was very patient with us. She went over and beyond in her role and even tried to book our priority service outside her normal working hours. We felt like we had received a very high quality legal service at a very reasonable price. We would also like to thank the other members of the team for answering our queries and providing support when Neeru was unavailable. We can truly say this is the best immigration specialist law firm in London and we will be using them again for our citizenship application. Thankyou again Reiss Edwards and Neeru.”

“The most unprofessional solicitors ! Because of this solicitors I lost almost 2 years . They made several mistakes in my case . They are very unprofessional, they don’t reply to the emails , phone calls , once they take the money you can forget about it , you are alone , without proper guidance and advice , you have to do it everything yourself , they will just contact you when you have to make a payment ! They offered me 2000£ in compensation but that’s not even close enough to what spent 5000£ and all the damaged caused by their negligence . They will try to blame you , they are not honest , they just don’t care about you at all . I’m sure most of the reviews are fake as I deal with mostly of them and none cares ! Avoid them they are expensive and they won’t care about you at all”

“I would like to compliment Zarish, Joe and the team at Reiss for their wonderfully friendly, efficient, and professional support in processing my visa extension application successfully. Their comprehensive advice and perusal of supporting documentation undoubtedly smoothed the process. Thank you, Zarish, for your responsiveness and high professional standards.”

“Terrible service and no responses, after chasing constantly. Poor communication.”

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Reiss Edwards is rated 4.8 based on 135 reviews