“I am writing to express my serious concern and dissatisfaction with your service, which has resulted in unauthorized charges totaling €530 from my credit card. This issue has not only caused significant financial distress but also reflects poorly on your commitment to ethical and transparent customer service practices.
I initially subscribed to your service for €1 to assist in finding a house. Unfortunately, I did not secure any housing nor benefit from any further services. Without any prior notice or consent, your service was automatically upgraded, and my credit card has been continuously charged.
Despite canceling my subscription, the deductions persisted, which is completely unacceptable and unfair. Furthermore, I attempted to delete my account and associated data, but your platform does not provide a straightforward process to do so.
To resolve this matter, I demand the following:
A full refund of €530, the total amount deducted beyond the initial €1 subscription.
Immediate deletion of my account and all associated personal data, ensuring no further charges are made.
As a student relying on a limited credit card budget, these unauthorized charges have had a severe impact on my finances. I find it deeply troubling that a service would engage in such practices without proper notification, effectively scamming customers in the name of a €1 subscription.
Should this matter not be resolved promptly and satisfactorily, I am prepared to escalate this issue to German and European consumer protection authorities and take legal action to hold your company accountable.
I trust that you will treat this complaint with the urgency and seriousness it deserves. Please confirm receipt of this email and provide a clear timeline for addressing my refund and account deletion request.
Sincerely,
Pradip Pariyar”
“A scam.
Listed landlords can not be contacted through Rentola. They link you to other websites, which have their own pay walls.
Or the ads are outdated.
Do not subscribe”
“I had a terrible experience with a scam broker, but C O V S E C L T D.C O M came to my rescue. They provided me with timely and professional help, and I was able to get back most of what I lost in the scam. I am really grateful for their assistance and highly recommend them as a reliable partner in the world of investments.”
“This was the worst experience I am so angry they don't allow you to cancel your subscription on purpose and do not let you login so they can charge you it's pathetic! Definitely do not use.”
“I requested to be removed from your company as I have sa company unit that was 3 months ago I will be go to my bank to stop this payment regards Patrick French”
“I would give zero stars if that were an option. I was charged £39 for a one-month subscription after my trial period, and it has been nothing short of a frustrating experience. The listings are predominantly outdated, with many properties falsely labeled as new listed but its just another re-listed out of date one. This level of service is unacceptable for a company that claims to provide up-to-date information.
Moreover, when it states "private landlord," it’s misleading, as it often refers to agencies. Most listings can be found on Zoopla and Rightmove, which are both free and offer a much better selection and user friendly. Frankly, using Rentola feels like falling victim to a property scam. People are desperate to find rentals, and this service takes advantage of that desperation by advertising properties that are simply not available.”
“Be very aware of this website CON WEBSITE they somehow get you to pay £1 to get details on a property and the next thing u know £35 has come out for a subscription. They room my last £35 out bank and I cancelled subscription 10 mins after money coming put but they would not refund the money even though I won't be getting anything for the £35 I paid. This website is a con.”
“"Beware, everyone. This company is dishonest. I canceled my subscription, but they still withdrew money from my account. Their business practices are unacceptable, and they need to be held accountable. Stay away!"”
“Unseriös, überflüssige Dienstleister, unübersichtliche Website und zunehmend unverschämte Mitarbeiterinnen, vorallem eine gewisse Tina. Kulanz ist ein Fremdwort, ein respektvoller Umgang ebenso.”
““Fucking Scam.I subscribed for trial period of 1 euro even though i cancel it before renewal and got an email of cancellation, i was drawn to 39 euro monthly subscription, now there customer care is not responding to my email.”
