“They are thieves. Cheating people by giving trial period for 1 pound.and then charging 35 pound per week. It is unable to cancel ASAP. They are not responding to our query. Cheaters.”
“Like so many others it seems I paid the £1 to look at a property when i was trying to help my daughter find a place to live. They appear to give nothing more than you can find on any online letting site like rightmove etc. Shortly after I tried to access to cancel and kept getting a message saying my email is not recognised. About a week after the initial £1 payment they took £35 from my bank account. I rang bank who have put a block on any future payments being taken from them and I sent an email to info@rentola.co.uk explaining and asking them to remove me from their system etc. I never got a response and have emailed them about 6 times now with no acknowledgement or response. They have this week tried twice to take money from my bank and have sent me an email with a big red box saying pay invoice, we note your payment didn't go through bla bla bla. I am livid! I cannot see any number online to contact them. total scam. Please do not give them any of your details. Good luck to those that are trying to recover stolen money.”
“Paid a pound, was not reminded about the date of cancellation and it was only when I checked my direct debit, I saw that I was being charged for a service that did not deliver. Are the pictures of flats even real? The prices quoted in the parts of London, are almost impossible.
I believe that they bait you with great pictures and locations and never deliver, then next thing you know...you are being charged.
I am fed up with dishonest practices in businesses like Rentola. Is there nobody to regulate them?
This is not fair at all.
I feel generous giving them 1 star.”
“******DO NOT USE RENTOLA NL****** I have also cancelled my subscription and am still being charged as I have also read from others my email is not registered with Rentola.nl WHAT A SCAM - STOP STEALING MY HARD EARNED MONEY***** THEREFORE UNABLE TO COMMUNICATE WITH ANY ONE FROM RENTOLA.NL
FURIOUS”
“I deleted my account and still I was charged from my bank account. I tried to login in my account, but wrote dose not exist the email. When I tried to reset my password. They send on my email, changed password still I can’t login, write the email not exist”
“Scam scam scam
Taking my money from account without
Informing . Can't find their contact details even to contact
Totally scam , should avoid from them 😒”
“These people are scammers!!! After paying for one month they’re not giving me the chance to UNSUBSCRIBE . I can’t even find the button to unsubscribe .”
“Total scam. Will charge 1 euro for a trial and bombard you with emails. They will suddenly increase the price within a minute after subscription. No option to cancel or deactivate your account.”
“This company does not cancel subscription when you try. They disabled th option to cancel trial subscription on my account. It was saying you have no subscription. They took off my money. Their properties are taken from other free websites. I feel scammed”
“Paid £1 fee & cancelled within 24hr. Still took £29.99 fee at end of month. Called to complain & they admitted fault but told we dont do refunds. SCAMMERS”
“SCAMMERS! BEWARE! DO NOT ENTER YOUR CREDIT CARD INFORMATION OR THEY WILL TAKE ALL YOUR MONEY FROM YOUR CREDIT CARD THEY ARE THIEVES! ITS A SCAM SCAM SCAM SCAM SCAM SCAM SCAM!”
“Very bad experience, I was charged 39€, even though I tried to cancel my subscribtion. There are many pages of the same name and if you are not in the proper "rentola", it seems that you don't have a subscribtion. When I send them an email to unsubscribe, I didn't get any respond.”
“Concept great but if the code scraping listings can't figure out the difference between a week or a month it's going to always give paid customers false results.”
“I’m lucky not to have fallen for it! I’ve been bombarded with emails today after only BROWSING last night! Thinking I’ll fall for a property that they’ve advertised as £856 a month that’s advertised £1000 pm in my local estate agent. Phew! So sorry to all you guys who’ve been scammed”
“I’m one of the lucky ones who managed to cancel the subscription before the monthly payments started. It hasn’t stopped rentola from trying to debit my card multiple times for the £35.00. Absolute cowboys I’m livid let’s get these crooks shut down.”
“I literally wanted to look at viewings for a single property but in order to do so you have to register for £1. Did that, the property wasn't the one so never booked the viewing. For the next two months they then take £35 from me every month even after I have tried twice to cancel this. This month I was charged again for a service I have no use for and I am told to make sure it is cancelled to log in. Now no emails come through when I select forgotten password as if my details have been removed now yet still they charge me. Just don't. There are other websites you can use with no charges hidden or otherwise and they have a contactable customer service if all else fails. Rentola does not.”
