“£35 deducted after paying for a basic search. Terrible navigation, filtering feature is below basic. False properties, £100 a month! No updating of properties, most are already let out.
This seems like a scam website!”
“The worst website on earth for looking for a house. First they charge us 39 Euros for their services, and when you look for an accomodation, its always a link to another website.
We were looking for a studio and all the places listed on this site are either unavailable or false information which turns out to be a room in an apartment of 8 rooms.
The website has horrible user experience, there's no where to reserve the apartment so I wonder what am I paying 39 euros for? or is it a scam?!
Dont use this site unless you like to throw your mney.”
“Rentola is a complete scam operator Do not sign up for free trial they then charge you a whopping 35 pounds after . When I call a listed rental property the rent was grossly incorrect stating it was 550 per month when actually 550 per week. This needs proper shutting down by consumer watchdog and I will contact every source to do so”
“Do not use! I stupidly signed up and the website navigated to properties but the site was hard to use and pop ups everywhere. The properties and contact to landlords were not contactable . Realised a bad site so went to cancel immediately but couldn’t cancel within 24 hrs. The do this so you forget about it .. like I did and saw pending payment of £35 coming out so tried to stop it but bank said cancel subscription. Realised that I couldn’t get a refund after they had taken payment to took that on the chin for being an idiot and cancelled on their website - this took ages and no one picked up phone! 3 mths later I see a payment has come out of my account. I look back and they have taken 2 other payments I have missed!!! I called my bank to put a hold on my account! They are investigating fraud I have not got an account with them anymore .. cannot even sign in with them and receive no emails , newsletters or any correspondence. Fake ! Looking back at reviews ( should have done this before signing up) they have SERIOUSLY bad reviews and looks like they work in many countries world wide ! They have taken fortunes off people. Do not sign up to pop ups!! Lesson learnt”
“MISLEADING information on the website. Before you realise they will deduct the money. They will tempt you pay £1 for trial period of 7 days. It displays property details in Rentola with less price and when you open the property it will be a different price which is much more than advertised by Rentola. Before you realise there are discrepancies in the property details Rentola deducts £35 from your bank account. Tempting people to opt for trial period with £1 (which is not helpful by any means) and deduct money thereafter. Requesting customer support is no use, if you are late for one day to cancel subscription or forgot to cancel, they will not refund. I feel Rentola is FAKE”
“I paid for subscription and I found some houses as I was looking for. RENTOLA showed the houses, price and as DIRECT TO LANDLORD. It isn't true
When I followed the link ALL PROPERTIES showed as AGENCIES and MUCH MORE EXPENSIVE.
Is it honest?”
“Just found out they've been taking -$55 from my account for over 3 months ! I'm a student so this has really negatively affected me. Pretty sure all I did was respond to/write emails. Horrible ! Scam, watch out !!”
“Scammers. Criminals. Capitalising on the housing crisis in the UK to steal from people trying to find a home. As if the agents and landlords weren't enough now we have rentola.”
“Fake ads! Real estate doesn't exist. Do not enter into a test phase and do not provide any credit card details!
Had seen a house, was looking very urgently - had to register with credit card details and thought the landlord wanted to make sure they were serious. So I signed up for the test phase. I then called the real estate agency shown, which was activated through the test phase, and when I said I was calling Rentola about the ad, the agent IMMEDIATELY said that Rentola thinks up advertisements in order to get credit card details with the hope that people don't have to cancel in time and pay for them Fake ads. She still looked and confirmed clearly that the property in question DOES NOT EXIST and that they don't have anything comparable in their repertoire. Luckily I come from a family of lawyers. Rentola is now being sued in Ireland (company headquarters), Spain (location of the fake property) and Germany (residence). Criminal charges will be filed this week and appropriate criminal charges will be filed.”
“They have not responded to 3 of my emails. They took money from my credit card and a few days later, a payment from my bank account. I do not know what the 1st payment is for and they just do not get back to you! They dont have a phone number so you cant even call them. dreadful company!!! DO NOT USE!!!”
“This is a scam don’t even sign up for a £1 they have taken £35 from me without consent after I had signed up for a pound today it took more report this scammer”
“Initially I wanted to message a landlor tor an inquiry and they asked me to pay £1 which I did. Now I got charged without consent £35 . This website it’s a rip off avoid at any cost”
“Full of scams. Charged me £35 . Tried to contact bank they said file complaint totally headache. Cancel active status from paypal.
I will give the 0 start but unfortunately no option...”
“I DIDNOT EVEN SIGN UP. NEVER HEARD OF THIS COMPANY, NEVER COMUNICATED WITH THEM, THEY STOLE MY HOUSE PICTURES AND ADVERTISING MY HOUSE SHOWING MY FULL ADDRESS WITHOUT MY CONSENT. I EMAILED THEM 20 TIMES STILL THEY HAVENOT REMOVED.
ILLEGAL WORK . STAY AWAY”
“PODVOD! Přihlásila jsem se pouze na první týden za 25 Kč. Nevědomě jsem byla přihlášena k pravidelnému strhávání předplatného 975 Kč každý týden, peníze se mi samy strhly z účtu! Poté jsem se okamžitě odhlásila, ale obávám se, že to nestačí, viz komentáře níže...”
