“Would give 0 stars if possible. My mother was heavily scammed by this website, which is still ongoing. They’ve deducted two payments from her account even though her card was cancelled, and they somehow managed to take her money from her new card that wasn’t activated. She has contacted customer support, but they have somehow deleted her replies so we can’t use it for evidence. She hasn’t received her money back and this issue is now being investigated.
Do NOT give your bank account details to this site. Don’t trust anything that seems too good to be true. Don’t sign up for anything that makes you pay without doing your research first. Please be careful.”
“DO NOT USE this service
DO NOT USE this service. I did not sign up to this and somehow they managed to charge me for years a total of over 2 thousand dollars. When i finally found the automatic payments, they refused to refund me knowing very well i NEVER used this service. Abhinav is the person i talked to that refused to be a professional and ethical person.”
“You sign up, says speak to landlord… goes to a property site where the price is significantly higher. Total scam. Can’t contact landlords. They don’t contact you. Worried about below reviews as I signed up and cancelled immediately after reading…
Hopefully they don’t take any more money than the £1…! They take £35 automatically after 7 days apparently…”
“I’d give Zero stars if I could. They charged my credit card after I cancelled my subscription and refused to refund. Awful company and terrible website, fake listings. Beware.”
“BE WARNED - DO NOT SIGN UP!! Signed up for this site for £1 then decided it wasn't for me so cancelled the subscription on the same night. They have now taken 2 x £35 payments from my PayPal account so they've robbed me of £71 in total.”
“I paid the £1 sub fee then cancelled it immediately on my PayPal account. However, and this one is definitely on me, I didn't cancel it on my Rentola account, thus receiving an email from them telling me I owed their monthly sub fee of £35. Fair enough. I paid it, then cancelled it immediately just to avoid any further nonsense from them. Be careful, though - it stinks of inauthenticity. All the fake reviews naming someone called Nina, a very helpful person who waived the £35 sub fee because she was so understanding. I can still smell the BS from here!”
“Once they got your email address, they start to chase you with the offers, which are NOT Confirmed and NOT VERIFIED!!! Within 14 days they gave sent they same but only one offer, every day, In the Czech language status of the
offered property us "RENTED". It us impossible to get rid of them”
“Tried Rentola using their 7 day period. Unfortunately, couldn’t find it too useful. To top it up, they use the dark pattern of not reminding before starting your 39€ subscription. I now have a subscription I have no use for. They refuse to refund me. In the conversations with their support, it was clear that they were dodging the dark pattern.”
“This company is a scam cover up they give you 7 days free trail but when you try to log in it doesn’t recognise your password. I then tried to reset it, received the email but the “link” that you have click does nothing. There’s no other way to reset the password which means you get charged £35 every 28 days and for what ?
They don’t respond to your emails either beyond a joke avoid with all cost !”
“They will make you pay £1 to contact a landlord, by doing this they sneakily sign you up to a £35 a month subscription! The Rentola website is just a middle man and after paying I it just sent me to a different rental website to contact the landlord for free. DO NOT USE!”
“They are rubbish, thieves, scammers they took £1 then a week after they tried to take money from my account and it didn’t work. Now they sending me emails with threats that if I don’t pay within 10 days they would send me to debt collectors. Am so upset I don’t what to do. They rendered no service at all, rubbish company.”
“Scam, spent £1 for the 7 day trial period and had no option to cancel until after 7 days. By this point they are demanding money and financially threatening me as I have not paid for the subscription, reason being I didn’t WANT the subscription and I had no other option but to keep it as they ignore emails and take away your option to unsubscribe!”
