“This company does not cancel subscription when you try. They disabled th option to cancel trial subscription on my account. It was saying you have no subscription. They took off my money. Their properties are taken from other free websites. I feel scammed”
“Paid £1 fee & cancelled within 24hr. Still took £29.99 fee at end of month. Called to complain & they admitted fault but told we dont do refunds. SCAMMERS”
“SCAMMERS! BEWARE! DO NOT ENTER YOUR CREDIT CARD INFORMATION OR THEY WILL TAKE ALL YOUR MONEY FROM YOUR CREDIT CARD THEY ARE THIEVES! ITS A SCAM SCAM SCAM SCAM SCAM SCAM SCAM!”
“Very bad experience, I was charged 39€, even though I tried to cancel my subscribtion. There are many pages of the same name and if you are not in the proper "rentola", it seems that you don't have a subscribtion. When I send them an email to unsubscribe, I didn't get any respond.”
“Concept great but if the code scraping listings can't figure out the difference between a week or a month it's going to always give paid customers false results.”
“I’m lucky not to have fallen for it! I’ve been bombarded with emails today after only BROWSING last night! Thinking I’ll fall for a property that they’ve advertised as £856 a month that’s advertised £1000 pm in my local estate agent. Phew! So sorry to all you guys who’ve been scammed”
“I’m one of the lucky ones who managed to cancel the subscription before the monthly payments started. It hasn’t stopped rentola from trying to debit my card multiple times for the £35.00. Absolute cowboys I’m livid let’s get these crooks shut down.”
“I literally wanted to look at viewings for a single property but in order to do so you have to register for £1. Did that, the property wasn't the one so never booked the viewing. For the next two months they then take £35 from me every month even after I have tried twice to cancel this. This month I was charged again for a service I have no use for and I am told to make sure it is cancelled to log in. Now no emails come through when I select forgotten password as if my details have been removed now yet still they charge me. Just don't. There are other websites you can use with no charges hidden or otherwise and they have a contactable customer service if all else fails. Rentola does not.”
“BEWARE!!!
I got scammed. I registered with rentola with initial subscription of 1€. However the next day I could not find any apartment details and I wrote them a mail immediately indicating that I am having problem in my subscription. They replied after 7 days after automatically charging €39 only to let me know that I created subscription on rentola.de not rentola.com.
I strongly advise not to proceed with rentola if you wish not be be stripped of your hard earned money.
AFTER 7 DAYS THEY WILL TAKE €39 FROM YOU!!!
Thank you.”
“I can confirm it's a scam how they trick customers with conditions written so small making them hard to see. They send you plenty of marketing emails with different numbers to use freely their platform, to actually realising that they charged with that amalgam of emails spamming.”
“They tried to take money from my account with no authorisation and now they send me emails that I have to pay an outrageous bill and if I don’t, I will be turned into dept and it will grow.
STAY AWAY”
“Initially they ask us register with 1 £ after a week they will deduct money 35£ without our knowledge. We can't call to the customer care service and they won't respond to our messages. Such useless company is this, completely disgusting....”
