“Great site, not sure what everyone is complaining about, the price is clear on the website. I found a flat within a week of searching and their customer service was very helpful. Excellent service!”
Hi,
Thank you so much for your review and congratulations on your new flat!
We're glad to hear you're happy with our site and that you were able to find what you were looking for. I will forward your praise to our customer service team right away.
Have a great day!
Kind regards
Rentola
“Fine service. I got an apartment within the trial period. The pictures could have been better, but the apartment was acceptable and totally legit. To be honest, I don't get all the shoutouts about being charged after a week. It was clearly written in the terms and conditions which you are accepting upon signing up, and to me it was easy to unsubscribe during the trial period. They get only 4 stars because there could have been better pictures and more apartments available, but I'll give them a try again next time I need a new home.”
“I receive constantly emails after 3 times unsubscribing. Now I tried to unsubscribe one more time after another email, amd I got notificacion that I already filled up the unsubscribtion form.
I don't know about the service and I haven't rent anything from Rentola, so I can only talk about the email list experience.”
“Actually good website to search flat or smith like this
yes, firstly they telling that first will coat only 1 euro and then it ll be a charge for 39 euro BUT the fact that nobody double checking if I still want this subscription or not is really bad
you may ask the day before 'hi there! do u still want to stay with us? tomorrow will be charge ' and there will be no questions
thanks god there was not enough money on my credit card so I have a possibility to block the transaction
Dear Rentola, please do something with you payment department
Thanks and take care”
“Scammers. Criminals. Capitalising on the housing crisis in the UK to steal from people trying to find a home. As if the agents and landlords weren't enough now we have rentola.”
“Fake ads! Real estate doesn't exist. Do not enter into a test phase and do not provide any credit card details!
Had seen a house, was looking very urgently - had to register with credit card details and thought the landlord wanted to make sure they were serious. So I signed up for the test phase. I then called the real estate agency shown, which was activated through the test phase, and when I said I was calling Rentola about the ad, the agent IMMEDIATELY said that Rentola thinks up advertisements in order to get credit card details with the hope that people don't have to cancel in time and pay for them Fake ads. She still looked and confirmed clearly that the property in question DOES NOT EXIST and that they don't have anything comparable in their repertoire. Luckily I come from a family of lawyers. Rentola is now being sued in Ireland (company headquarters), Spain (location of the fake property) and Germany (residence). Criminal charges will be filed this week and appropriate criminal charges will be filed.”
“They have not responded to 3 of my emails. They took money from my credit card and a few days later, a payment from my bank account. I do not know what the 1st payment is for and they just do not get back to you! They dont have a phone number so you cant even call them. dreadful company!!! DO NOT USE!!!”
“This is a scam don’t even sign up for a £1 they have taken £35 from me without consent after I had signed up for a pound today it took more report this scammer”
“Initially I wanted to message a landlor tor an inquiry and they asked me to pay £1 which I did. Now I got charged without consent £35 . This website it’s a rip off avoid at any cost”
“Full of scams. Charged me £35 . Tried to contact bank they said file complaint totally headache. Cancel active status from paypal.
I will give the 0 start but unfortunately no option...”
“I DIDNOT EVEN SIGN UP. NEVER HEARD OF THIS COMPANY, NEVER COMUNICATED WITH THEM, THEY STOLE MY HOUSE PICTURES AND ADVERTISING MY HOUSE SHOWING MY FULL ADDRESS WITHOUT MY CONSENT. I EMAILED THEM 20 TIMES STILL THEY HAVENOT REMOVED.
ILLEGAL WORK . STAY AWAY”
“PODVOD! Přihlásila jsem se pouze na první týden za 25 Kč. Nevědomě jsem byla přihlášena k pravidelnému strhávání předplatného 975 Kč každý týden, peníze se mi samy strhly z účtu! Poté jsem se okamžitě odhlásila, ale obávám se, že to nestačí, viz komentáře níže...”
“A con, rentals come up for where you are searching and to access them fully you pay 1€ for 7 days. Once you pay the area you are searching in has no rentals.
What’s the point of creating this as the reviews will speak for themselves”
