“Great site, not sure what everyone is complaining about, the price is clear on the website. I found a flat within a week of searching and their customer service was very helpful. Excellent service!”
Hi,
Thank you so much for your review and congratulations on your new flat!
We're glad to hear you're happy with our site and that you were able to find what you were looking for. I will forward your praise to our customer service team right away.
Have a great day!
Kind regards
Rentola
“Fine service. I got an apartment within the trial period. The pictures could have been better, but the apartment was acceptable and totally legit. To be honest, I don't get all the shoutouts about being charged after a week. It was clearly written in the terms and conditions which you are accepting upon signing up, and to me it was easy to unsubscribe during the trial period. They get only 4 stars because there could have been better pictures and more apartments available, but I'll give them a try again next time I need a new home.”
“I receive constantly emails after 3 times unsubscribing. Now I tried to unsubscribe one more time after another email, amd I got notificacion that I already filled up the unsubscribtion form.
I don't know about the service and I haven't rent anything from Rentola, so I can only talk about the email list experience.”
“Actually good website to search flat or smith like this
yes, firstly they telling that first will coat only 1 euro and then it ll be a charge for 39 euro BUT the fact that nobody double checking if I still want this subscription or not is really bad
you may ask the day before 'hi there! do u still want to stay with us? tomorrow will be charge ' and there will be no questions
thanks god there was not enough money on my credit card so I have a possibility to block the transaction
Dear Rentola, please do something with you payment department
Thanks and take care”
“Full of scams. Charged me £35 . Tried to contact bank they said file complaint totally headache. Cancel active status from paypal.
I will give the 0 start but unfortunately no option...”
“I DIDNOT EVEN SIGN UP. NEVER HEARD OF THIS COMPANY, NEVER COMUNICATED WITH THEM, THEY STOLE MY HOUSE PICTURES AND ADVERTISING MY HOUSE SHOWING MY FULL ADDRESS WITHOUT MY CONSENT. I EMAILED THEM 20 TIMES STILL THEY HAVENOT REMOVED.
ILLEGAL WORK . STAY AWAY”
“PODVOD! Přihlásila jsem se pouze na první týden za 25 Kč. Nevědomě jsem byla přihlášena k pravidelnému strhávání předplatného 975 Kč každý týden, peníze se mi samy strhly z účtu! Poté jsem se okamžitě odhlásila, ale obávám se, že to nestačí, viz komentáře níže...”
“A con, rentals come up for where you are searching and to access them fully you pay 1€ for 7 days. Once you pay the area you are searching in has no rentals.
What’s the point of creating this as the reviews will speak for themselves”
“Rentals.com is more than scammer. They do robbery money from every people, who just sign up, without notification they robbed my money. During sign up they take unclear consent to charge subscription fees. It is not fair, just stupid company. They also use free materials from the virtual website, but they do charge for signup only, no service, only business with unethical fraudulent robberies. Just avoid this website.”
“Would give 0 stars if possible. My mother was heavily scammed by this website, which is still ongoing. They’ve deducted two payments from her account even though her card was cancelled, and they somehow managed to take her money from her new card that wasn’t activated. She has contacted customer support, but they have somehow deleted her replies so we can’t use it for evidence. She hasn’t received her money back and this issue is now being investigated.
Do NOT give your bank account details to this site. Don’t trust anything that seems too good to be true. Don’t sign up for anything that makes you pay without doing your research first. Please be careful.”
“DO NOT USE this service
DO NOT USE this service. I did not sign up to this and somehow they managed to charge me for years a total of over 2 thousand dollars. When i finally found the automatic payments, they refused to refund me knowing very well i NEVER used this service. Abhinav is the person i talked to that refused to be a professional and ethical person.”
