“Very pleased with the services provided. I had to return the first fuse box that was delivered, I called and it was determined that I received a fuse box for a diesel Ford Excursion, mine is gas (Be Sure to Include Your Vin with Any Order). The person I spoke with made sure to ship the correct part that day. My vehicle is back on the road and running well. I would diffidently recommend Repair Laboratory.”
“Buyer beware. I called this company outside normal business hours. There was no recorded business specific voicemail greeting message. Then, once the automated message prompt finished, the voicemail box was full. I called back during normal business hours and was greeted with a confused "hello". I informed the person I was calling the number on the business website with a question, as I wasn't sure I had dialed the right number, and asked if this was Repair Laboratory. "Yes" was the response I got. I asked my specific question, about actual inventory quantity on a part, and after I provided very unspecific vehicle information, I was told, "yes, we have it so place your order and we will ship it today". I will not be placing any order as the business sounds extremely unprofessional at the least. I would go so far as to speculate, based on my experience and on other reviews, that this is an outright scam if not misleading. Only posting this to save others the trouble and time wasted. If you legitimately have had a bad experience here, I encourage you to report this business to BBB.”
“Repair Laboratory had the hard to find part I needed for my Ford at a fair price and it worked flawlessly. I will not hesitate to do business again and have let my mechanic know where I got the part from,”
“This place is a SCAM, they repaired my ABS module and it only lasted two months. I sent it back for a warranty repair, they kept it two weeks. When I received it back It was doing the exact same thing it was doing before I sent it off. I'm not even sure it's the same module, I wrote my name on mines, it's not on this one. Now they tell me it can't be repaired the problem is on my end. When I have it scanned the problem shows to be the ABS Module that they repaired. They are refusing to refunding any money. You don't have to believe me, just do your homework.
A total SCAM !!
I WOULD DEFFAINTLY NOT RECOMMEND !”
“This is more for people who want to order a part from this company. BEWARE
I found the part on their store, put together all the information to purchase including credit card info, then I emailed them and asked them what they meant by REBUILT. I also if it was tested and worked and their reply was "install it and test it yourself" Then I asked again and they said it wasn't rebuilt but was fine. They never answered the questions and their ad lied about being REBUILT and then they said just place your order. I replied and stated I would find somewhere else to buy the part that was more reputable. Their response was, "good, I hope you go purchase from someone else." The guy I dealt with was just a smart ass and had no diplomacy at all and had no intention of trying to convince me his part was OK to purchase. I think he just pulls parts from wrecked vehicles and sells them, working or not.”
“Part ordered arrived but had an internal issue, Repair Laboratory had another one in the mail within an hour of calling them. Good customer service, fast shipping, replacement part was 100%. I have added them to my business list for future use, highly recommended.”
“Purchase an abs module and pump worked great they sent if fast and refunded my core Great transactions
Will use in the future if needed thanks so much”
“I ordered a replacement fuse box for my F250 and they sent me the correct one and it worked great! Took a bit to ship and communication could have been better, but overall good product and everything worked out well.”
“We ordered a module from this company bad out of the box so we sent it back through ebay and the company went on my company's Google and left a 1 star review saying we put used modules on and sold them as new sorry ass company would NOT RECOMMEND”
“Horrible company to deal with, will try and charge extra money with no type of warning. Then will send you junk parts and when you return that part they will write a false review on your business' Google. Absolutely horrible company, if you're going to spend your money, do it elsewhere. Nothing but liars and horrible remanufactures.”
“Incredible guys helping an elderly woman to reset her email on IPhone for free! The kind of attitude who deserve an immense gratitude for generosity! Thank You Repairlab!”
“The part delivery was prompt and when I installed the unit all my former issues were gone. Power locks, dome light, door ajar indicator and remotes all work well now.
Thank you rRepair Laboratory”