Swell UK Reviews

Name: Swell UK
Rating: 3.94

3.9 Rating 16 Reviews

75 %

of reviewers recommend Swell UK

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3.9

Based on 16 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a 54ltr fish tank 2 weeks ago. After 3 days the glass cracked resulting in my lounge carpet being ruined, and all my fish dying. Swell refuse to refund my payment or pay compensation, even though their product was substandard. DO NOT DEAL WITH THIS COMPANY”

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Posted 9 months ago

“STILL waiting on replies after over 15 emails to them Promises to get back to me BUT It was ok when I was buying thi”

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Posted 3 years ago

“Unable to contact after purchasing a vivarium which the stand is to small . Phoned no reply. Emailed several times with photos no reply again .. very shoddy service”

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Posted 3 years ago

“NEVER again. Abysmal customer service. Ordered a set of test kits I was in desperate need of, called for a price match, was charged for postage but not told what service they were using. It was sent out late, which shock, they acknowledge, but then put on a slow service without my knowledge! Four days later I'm still waiting and they're not even able to track the whereabouts of my order, I could have gone to late night opening at my LFS tonight and picked up the same item for the same price. Zero lack of urgency from their team, shocked at how poor they have gone unless I've just been really lucky up until now.”

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Posted 4 years ago

Swell UK is rated 3.9 based on 16 reviews