Restaurant Furniture.net Reviews

Name: Restaurant Furniture.net
Address: 4024 N Lincoln Ave, Chicago, Illinois
Rating: 4.87

4.9 Rating 575 Reviews

100 %

of reviewers recommend Restaurant Furniture.net

Company Reviews

Metrics

Info

4.9

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Restaurant Furniture.net:

At Restaurant Furniture.Net, our goal is simple: we aim to provide top-notch restaurant furniture at unbeatable prices while supporting American jobs and manufacturing. We believe in the value of keeping production local, helping both our community and customers. We're here to offer you great furniture that's built to last, all while making sure we do our part for the American economy.

Our large 250,000 sq. ft. facility in Indiana is where all the magic happens. This space allows us to give restaurant owners like you a vast array of options. Whether you need something fast from our quick ship selection or want something unique with our customized furniture options, we've got you covered. Our facility is set up to produce a wide variety of chairs, bar stools, tables, and booths, all designed to meet the needs of your unique restaurant space.

We understand that sometimes you need things in a hurry, which is why many of our items are ready to go when you are. With a wide selection of products always made to stock, you can quickly pick out what you need to complete your restaurant's look. And because we know your restaurant is a reflection of you, we offer plenty of customization options. From different upholstery choices to a variety of finishes and styles, you can make sure your furniture fits your vision perfectly. At Restaurant Furniture.Net, we're not just selling furniture; we're helping you create the perfect restaurant for your guests.

Visit Website

Phone:

(888) 409-1115

Location:

4024 N Lincoln Ave,
Chicago
Illinois
60618

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd order the same setup again, custom sizing came out right, laminate is easy to maintain, and the folding design solved our storage problem. Sales was helpful and delivery moved quickly for a custom order. Nothing I'd really change. World class restaurant furniture company in my opinion.”

Helpful Report

Posted 1 month ago

“All of the restaurant furniture we bought from them (and it was a lot) passed the weekend test in our ultra busy restaurant. Everything got plenty of use Friday and Saturday. By Sunday, tables were still solid, chairs don't wobble, and on top of that all of the furniture looks amazing. A+ experience”

Helpful Report

Posted 1 month ago

“This was exactly the kind of furniture order I wanted! We weren't looking for a complicated redesign. We had ten old booth spaces that needed better seating, and we wanted the replacement done without dragging the project out for weeks. These quickship booths checked those boxes. Plain backs fit the restaurant without making the section too busy, black upholstery was practical for the amount of traffic we get, and the 48-inch size worked where we needed it. Buying process was straightforward too. Website gave us enough information to narrow things down, sales confirmed the details, and handling started quickly after the order was approved. Delivery moved fast overall, and when freight timing changed slightly, support was easy to reach and gave us a useful update. After several busy services, quality has been good and customers are using the booths constantly. For me, that's a successful order.”

Helpful Report

Posted 1 month ago

“I had three questions. Got three clear answers. No long sales pitch, no pressure to add anything else. I appreciated that. Products: great. Service: good. Delivery: fast.”

Helpful Report

Posted 1 month ago

“I really have to praise RestaurantFurniture.net from their service and team members on support via email and phone, to delivery with courier service and quality of furniture. Our biggest problem was inconsistency. We had table tops replaced at different times, so finishes and sizes had slowly become a mix. Nothing was completely terrible, but the dining room didn't feel planned anymore. Replacing forty-eight round tops in dark mahogany gave the main dining area one clear look. Forty-six natural 30x30 tops brightened the smaller-table section and stopped the whole restaurant from becoming too dark. Then we filled in the smaller gaps. Nine mahogany ladder-back chairs replaced worn seating without forcing us to redo an entire section. Two black channel booths fixed an awkward corner, and seven walnut Duna stools finished a smaller bar area. Sales helped us keep the quantities straight, processing moved quickly after approval, and delivery was fast overall considering how much furniture was involved. Freight timing changed once, but support responded quickly and kept us informed. Everything arrived well protected, which was probably my biggest concern with so many solid wood surfaces. After actually using everything, I'm very happy with the quality and with how much more organized the restaurant feels.”

Helpful Report

Posted 1 month ago

“Quality feels right for restaurant use and delivery was without delays. That's really what I care about. Chairs don't feel delicate. Booths feel substantial. Nothing makes me nervous when the restaurant gets busy. After several services, everything is still looking good.”

Helpful Report

Posted 1 month ago

“Large order handled better than expected. Fast processing and quality furniture plus great sales help without the pressure. Great experience!!!”

Helpful Report

Posted 1 month ago

“There were too many options to start with a phone call. We used the website to narrow down chairs, stools, and table styles first. Then sales helped with the details and custom finish. That worked much better for me than spending an hour on the phone going through every product. Fast handling a delivery on a fairly complicated order.”

Helpful Report

Posted 1 month ago

“Large mixed orders make me nervous because there are so many opportunities for something to get scratched. We went through everything carefully. Table tops looked clean, wood finishes were protected, chair frames were in good condition, and upholstery on the stools came through without issues. Whoever packed this order did a good job.”

Helpful Report

Posted 1 month ago

“I almost skipped the liftgate because I figured we'd have enough people around to unload. Looking back, that would've been a bad decision. Between all the metal frames and the industrial tables, there was a lot of heavy furniture coming off that truck. Having everything lowered down for us made receiving much easier and probably saved a couple of backs in the process. Delivery moved along quickly, and we were able to start sorting the order almost immediately. I'd definitely add the liftgate again on an order this size.”

Helpful Report

Posted 1 month ago

“For once, we were both right. I wanted the slate chairs because I liked the natural wood against the black frame. My partner was set on button-tufted booths instead of plain ones. Once everything was together, both choices made sense. The chairs give the open dining area a lighter feel, while the booths make the wall seating look more comfortable and finished. Nothing feels overly matched. Delivery came faster than I had prepared for, which is a good problem to have. We had to move quickly getting the old furniture out, but I'd rather deal with that than wait weeks wondering when an order is coming. Most of our budget went toward booths, so I wasn't expecting the slate chairs to get much attention. They actually changed the open seating area quite a bit. We've already put them through some busy dinner shifts and haven't had any issues.”

Helpful Report

Posted 1 month ago

“Very Bad Experience I had a terrible experience with this company. They charged me for restaurant furniture, but I never received the furniture I paid for. This has caused serious problems for my business, including delays and unnecessary stress and expenses. I trusted this company to deliver the furniture after taking my payment, but they failed to deliver my order. For a business owner, delays like this can be extremely damaging because we depend on equipment and furniture being delivered when promised. Based on my experience, I would not recommend this company. I strongly recommend that other business owners be very careful before making a payment and make sure they have clear delivery guarantees in writing.”

Helpful Report

Posted 1 month ago

“Furniture? Happy. Service? Good. Installation day? That's on me. I should've scheduled more people. Booths are bulky, table tops take space, and 82 bar stools don't unpack themselves. We got through it, but next time I'm calling in more help.”

Helpful Report

Posted 1 month ago

“We finally have a bar that matches! (with delivery under 2 weeks and awesome packaging) That might sound like a small thing. But it actually isn't. Walking behind the bar every morning and seeing everything matching instead of a collection of replacements just feels better to me as the owner. Special thanks to Zach for the help over the phone.”

Helpful Report

Posted 1 month ago

“Normally customers don't say much about furniture. Since we finished this project we've had several regulars mention how comfortable the dining room feels or ask whether we'd renovated. Nobody asks about specific chairs. They just notice the whole room feels better.”

Helpful Report

Posted 1 month ago

“Super fast delivery, less than 2 weeks since we made the order, done with courier company. Furniture quality is top grade. Very satisfied.”

Helpful Report

Posted 1 month ago

“Replacing forty chairs felt like a big investment, but now I honestly wish we'd done it sooner. Especially with a company like Restaurant Furniture .net The black frames keep everything looking clean, while the cherry wood backs warm up the dining room and stop it from feeling too industrial. Guests seem comfortable, the staff likes how easy they are to move around, and the room feels much more consistent than before. Ordering through the website was simple, our sales agent was knowledgeable and helpful, delivery arrived quickly, and the chairs were packed very well. After several busy weeks, we're extremely happy with both the furniture and the overall buying experience.”

Helpful Report

Posted 1 month ago

“I probably changed my mind three times before ordering the medium oak finish. Looking at the chairs now, I'm glad we stuck with it. They brighten the room without looking too light. The bolt-down bases were the practical part of the order. They're not something guests notice, but our staff definitely does. Ordering through the website was simple, the sales team answered our questions without rushing us, and delivery arrived quicker than expected.”

Helpful Report

Posted 2 months ago

“Everything feels strong and well made. Fast delivery, great quality. No complaints after several busy weeks of use.”

Helpful Report

Posted 2 months ago

“Our freight arrived later in the afternoon than expected, so installation started behind schedule. The sales team answered the phone right away, explained where the shipment was, and kept us informed until it arrived. Once everything was inside, the furniture exceeded our expectations. Quality is truly commercial grade, fabrics, materials and upholstery is superb quality. We will definitely order more furniture in the future, just hope no delays will happen, still we were informed, weren't kept in the dark. Great support and sales team.”

Helpful Report

Posted 2 months ago

Restaurant Furniture.net is rated 4.9 based on 575 reviews