Reverb.com Reviews

1.2 Rating 324 Reviews

3 %

of reviewers recommend Reverb.com

1.2

Based on 324 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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How quickly does Reverb.com resolve customer queries?

(1 month ago)

Greater than 47% of reviewers feedback is Reverb.com takes over a week to resolve customer queries.

(1 month ago)

75.00%

Industry Average