“Our intial enquiry was dealt with very promptly. Reynolds Blinds in Kings Norton, Birmingham were very accommodating and were willing to delay our fitting for a few weeks due to house renovations. Unfortunately, we had problems with the manufacturing of our blinds but this problem was solved very, very quickly and within less than a week all the blinds were remade and were fitted by a delightful young man, Mitchell. He was very anxious to make sure that we were totally happy with our blinds before leaving us. We are thrilled with our blinds and can highly recommend Reynolds Blinds! 😀”
“Excellent service from some lovely people. I originally obtained a quotation for curtains just after lockdown and then changed my mind and wanted blinds. Mitchell and Dereck did a really good job fitting the blinds and showing me how to use them. Reynolds Blinds had been recommended by a friend who lives in Bournville. I can understand why and would recommend Reynolds Blinds as my first choice as regards fitting blinds and curtains. It is always good to get good service. It is even better when the people you are dealing with are friendly, sociable and polite.”
“Ordered some perfect fit Venetian blinds. They break approximately every 18-24 months. They don't stay up so when the workshop tightens the cord they work for another 18-24 months then the cord snaps and it needs repairing.
Their showrooms are now closed and they don't keep appointments. Don't show up at all. Very defensive when I was explaining the problem and tried every trick to claim I could not have bought the blinds from them. Unbelievable - I even still have the receipt! Terrible product, terrible attitude of their staff, terrible company.
On the other hand I had used Hillary's for our other blinds who have been excellent. I would recommend them, and avoid Reynolds at all costs.”
“Today I have had vertical blinds and curtains fitted by Derek at Reynolds Blinds. He was friendly,polite,professional and efficient. I am 100% happy with the service I have received from Derek, Adrian who measured up and everybody in the showroom in Kings Norton. I would not hesitate to recommend Reynolds Blinds”
“Reynolds Blinds has always provided excellent customer service with great communication, very knowledgeable, polite and capable installers being Rob and Alex, and good prices.”