“I honestly cannot believe why anyone would consider going anywhere else for any AV purchase.
The phenomenal warranty, let alone the service is unparalleled.”
“Yes very helpful, Paul help me and my wife to get the right TV a Sony 55in OLED. Never once push to buy TV.I'm in the building trade, a painter and you got to go extra mile for customers and certainly Richer Sounds have that. They treat you like one of the family, put themselves out.l would certainly go back, to get a Sony DVD Player, and later a CD Player.
Yes they are not like Currys or John Lewis. When you walk away from these companies, you think have I got the right TV. Yes definitely Richer Sounds all the way.”
“Bought new TV last week. Absolutely fantastic customer service from Fred and John. I’m no expert, but unlike some - they didn’t patronise my lack of knowledge, but clearly explained each piece of technology and why I may want to choose what I did.
Would highly recommend using these guys, over any big high-street store.”
“my visit to Richer sounds in Bath was a real pleasure. on my first visit i informed Dan that i would not be making a purchase for a few months, but was after advice.
well, i had a coffee made for me and some of the best advice on my future purchase. these guys totally came through for me. Dan gave me demo on the products i liked and nothing was to much trouble.
i have now purchased my products and would highly recommend these guys to anyone.
i look forward to my next visit. keep up the good work.
Regards Glyn Raisey”
“Great shop, has its own free car parking around the back, so their was no fear of having to carry heave boxes across town to the car.
Lovely Aladdin cave of all things Hi fi and home Cinerama. Did not feel intimidated when I walked in, it felt more like a home then a shop.
I was greeted with happy friendly staff and was encouraged to have a look around and handle the products. I knew what I was after only a blue ray player today but I received very good advice, was not pushed in to buying anything and was given a very good deal on the one i wanted. I also was seeking advice on a new amp. The staff seemed to know their stuff and answered all my questions.
I even got the chance to use there computer to read up a independent review on an end of line product they still had in.
The shop was kitted out with a demo area, I didn't use it but i,m sure they would of let me if I'd asked.
Wish I'd got my TV from here as I noticed it came with a free five year warranty which major high street stall wanted to sell as extra.
All in all! Fully recommend this shop. I'm itching to go back and "play" with all the stuff (Can't do that on web page) upgrade my Av amp and sub”
“Andy is a great guy. He knew exactly what I wanted and I never felt at all pressured. He answered all of my questions and I am really pleased with my new TV.”
“I received excellent customer service with patience and helpful advice from all the team in Bath when purchasing a hi fi and subsequently when buying a tv this week . Nothing was too much trouble for the staff .”
“Excellent service from the moment we walked into the shop.
Offered coffees first whilst we perused
Excellent product knowledge, helpful, printed specs for all items we expressed an interest in.
Carried our purchases to the car as I had a back strain
I could'nt ask for a better experience.”
