“Delivery was on time. I ordered a mixed box of 9. There wasn't much flavour and they were squashed/melted and runny. Wouldn't order again unfortunately .”
“The shop is beautiful inside and it’s simply gorgeous. It is very pink and is retro-ish. The seating is not great, all pretty however, no comfortable chairs for the bigger person. The prices are crazy so I am really glad I do not go often!
My friend and I went to the shop/cafe in Carmarthen and the assistant said there was only the cakes/pies left. No bagels or anything else. I wanted something savoury, this was only early afternoon.
The customer service from the female was not great and the male was rapping to songs , it was embarrassing.”
“No tracking information given so I had no way of knowing if it had been delivered. Eventually had to contact my friend - it hadn't. Contacted the company and got a terse response stating the tracking information showed it had. Eventually found it had been left with a neighbour. Just felt the company didn't care so not a great experience. The cakes themselves were well received though hence not a poor rating. A great product is let down by poor customer service.”
