“I ordered a mixed box of brownies and they were inedible. They were dry and tasteless. They also weren’t labelled and we had no ideas which ones were which, although it didn’t matter as none of them had flavour anyway.”
“Given to me by my sister this Christmas (2020). She knows I have a dreadfully sweet tooth. A great big con.
A nice box of assorted bars, all looked very good but on tasting they are dreadful, certainly there is no home-made flavour about them. Tasteless, it's hard to distinguish between any of the flavours, the biscuit base, the filling, the topping, the chocolate, it all merges into one chewy messy flavour that is a waste of time eating.
I'm not surprised to see that Lord Sugar got his money out as soon as he could, I wouldn't want to be associated with failure either. Neither does she put a sell by date on the individual cellophane packets, just the box, they could have been made years ago.”
“I so wanted to like these, I loved the story behind the brand and the photos looked delicious and the brownies looked moist but in reality they were so dry and I’ve honestly got the sweetest tooth but I felt like I was eating a cake full of sugar. So sorry maybe they are nicer in the shop and fresh but it’s definitely a no for postal delivery, especially given the price.”
“Prompt delivery but unfortunately the bakes did not live up to expectations. Got the mixed box for my birthday treat. Would not describe the bakes as 'ridiculously rich' at all. The brownies were dry and the rocky road was just crumbly chocolate around 4 big marshmallows. Disappointed.”
“Massively overpriced for very small very average tasting products, if you go to any supermarket and buy their best of range it'll be a third of the price and tastier.”
“The coffee shop in llandudno it's the wrong place. The paddling pool suppose to be for a low cost day out with the kids to grab a ice cream or chips or..but if you willing to pay £4 for hot chocolate that's your choice so if you heading this summer to llandudno for the paddling pool make sure you take picnic bags with you full of foods and drinks otherwise is going to cost you a arm and leg for so called rich by alana. From the miserable staff till you get your coffe and it's cold in the end and even the cake nothing special about it you can get it from any back freezer in any supermarket and if you fancy a milkshake you will be better off in Macdonald's at least you not going to pay £7. And don't bother leave a bad comment on her Facebook page because it will get deleted and you will be blocked so do not take her Facebook good comment as a reference”
“Christmas gift 2020, looked great, tasted disgusting! Stale, hard, tasteless ! Handmade but full of E’s and Emulsifiers and palm oil. Total Rip Off sadly. Better off with supermarket cakes! Poor show”
“These are the worse chocolate brownies I have ever tasted. I bought two boxes for Christmas gifts. As soon as they arrived I was doubtful by the sheer weight of the boxes... so heavy. I bought the Creme Brulee. Such a disappointment! Really dense texture and so sickly. Couldn't even finish one and fear the rest will be for the birds. Wish I had stayed with Gower Cottage!
Just awful... Sorry 😣”
“Beware!
If you order from Ridiculously Rich by Alana, make sure you screenshot ever step of your order.
I ordered a Mixed box to arrive in time for Xmas so that the family and the kids can enjoy a nice little treat over the period.
However, a week after ordering the box turned up at my door.
I was very very confused as I was more than sure I clicked for the order to be delivered around the 22nd December 2020.
I then emailed the help desk and asked her to look into this for me and the reply from the Customer Support person was that I had made a mistake and that I should freeze the cakes....
There were also 2 cakes that were pretty squashed and again I was told that they are not responsible for what happens during delivery and that once it leaves their site it's not their problem.
This is not a good attitude, if I was to order a glass pane from someone and the glass arrived broken - I would get in touch with the supplier and it would be their responsibility to see what has happened. The fact that they wanted to remain blameless is lazy and a terrible attitude.
All I was asking for was for a replacement box to be sent out nearer the time and I can give this box away to someone who needed the food/ someone on the street.
Instead I was told that I should check what I'm doing next time.
I haven't even tried them yet as I still intend to give them away regardless.
I won't be ordering anymore and I won't recommend this place to anyone else.
I have already told my friends to stay away.
Summary - Find somewhere else, this is not worth the hype.”
“Ordered the cookie dough cake bar box. They were absolutely tasteless. I would eat almost anything sweet but i ate half of one and threw the whole lot away. Really poor product.”
“The company delivered me the wrong box and when I wrote to them they offered me a 25% discount on it or told me I'd have to go to the Post Office to return it, and for a 40-minute round-trip it wasn't worth it.
Not only is their customer service appalling but the products are surprisingly awful. Most of the brownies were stale and dry, the Rocky Road was inedible and it was only the Lotus Rocky Road that I'd want to eat again. Considering the price of these they are not worth it at all.”
“They are called fresh cakes but then when ordering your told the post has a 15 day delay they advise this is untrue..
and the company state the cakes are long life 30 days plus after you order where they state there freshly baked for you :(
but so stale before arriving I don’t know how they could possibly be safe for my children to eat and if just long life may as well trust mr Kipling as there also stale they have an average of 50 grams of sugar and fat in the kids don’t need that in a day!!
I know a treat but thought there was sugar law for a good reason
but bought a sale box but didn’t expect them to be several weeks old due to being reduced and brought ones during Ramadan that had alcohol in and sold as surprise as unmarked selection and they do not mark any of the cakes to know what it’s meant to be or if it’s one you want or another family member or better for the kids
and no codes so no way to trace back the batch I’m unsure how this works and they were once nice but unfortunately relying on first time customers or gifts I think
so people complain less but very sad that no pride is put into the food made And that no respect for culture as states that the marshmallows are not vegetarian then when asked if Ok for Muslims states she had no idea but yet knows it’s pork gelatine to advise vegetarians but yeas no pride at all id be so ashamed if someone got them as a gift I baked and at £3 each not ok, company won’t answer any questions about when each cake was made and instead blocked me from commenting on any posts or writing to them to complain as would never of put a review online otherwise but as I got blocked for questioning food safety due to having terminal cancer I feel I have no choice :(”
“I brought a sample box online and I am left very disappointed. All products have been stale and do not taste amazing! I was so looking forward to these and I am so glad I didn't start a subscription! The caramel slice even had what I assume to be baking parchment inside! This is not acceptable! I will not be purchasing again and wasting my money on inedable products! I'll stick to making my own brownies which are much better than! Maybe I should start my own brownie making business if this is what 'good' quality brownies are? I'd make a fortune!”
“Ridiculously rich? More like ridiculously dry and ridiculously expensive! Had high hopes for the cakes here and even after paying £3 for a (small) slice of brownie I was hoping the taste would be worth the price. It wasn’t. Firstly, it cannot be freshly baked as there was a month plus expiry date on it, secondly it tasted dry and stale like it had been made weeks ago and thirdly it was meant to be a creme brûlée brownie but it didn’t taste anything remotely like creme brûlée. Really disappointed in this place, like ridiculously disappointed…”
“Very disappointing. The squares were rather small for £2.50 each, but I wouldn't have minded to pay that much if the product had been top quality. Unfortunately, it wasn't. Dry and flavourless (cheap ingredients, especially the chocolate?) and there was no real difference in flavour/texture between the different types. Not much love or thought went into them.”
“So disappointed. Was expecting such good things but the cakes were dry and disappointing. No idea which cake was which. One was totally squashed. Packaging was lovely but everything else was a big let down.”
“Had high hopes as the pictures look amazing but on opening the box there was a tear in the wrapper of one of the millionaires shortbread. The brownies were all rock hard and tasteless. I was glad I didn’t pay full price. All appeared to be different sizes. Overall disappointed which is a shame as was very excited to purchase.”
“Whilst the 4 out of the 6 cakes were edible the further 2 were so stale , brownies are supposed to be chewy in the middle these were sooooo hard I couldn’t possibly let my kids eat them. Really disappointed as was sooo looking forward to them”
