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Rinkit Reviews

3.2 Rating 51 Reviews

55 %

of reviewers recommend Rinkit

Company Reviews

3.2

Based on 51 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email

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Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 25th November 2022

Rinkit 5 star review on 4th January 2022

Rinkit 1 star review on 4th March 2021

5

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered frames several times and also mounts. First lot of frames the box was falling apart but everything inside was very well packaged so not a problem. I am very impressed with the speed of delivery, excellent. I had a problem with my last order, emailed Rinkit and had a response within minutes with a solution. Fabulous customer service.”

Posted 4 years ago

“I ordered some gin glasses from Rinkit and they arrived the next day. Not only was the price great, but they were beautifully packaged. I will definitely use them again”

Posted 5 years ago

“Hi, I left the rotten review yesterday for Rinkit. Though I was really not impressed with the product at all, I did email them saying I wanted a refund. They responded within one working day, organised a complete refund and told me to give the product to charity and not to worry about returning it. That is a very trustful company. Will buy from them again due to their customer service.”

Posted 5 years ago

“Nice!! 100% of cotton”

Posted 5 years ago

“Bought 4 slate runners from Rinkit. Reported a fault on one of them by email. Customer service emailed me back within a few minutes to say they would dispatch a replacement, and there was no need to return the faulty one. An hour later they emailed me to confirm it had been dispatched. Great service.......and the slate runners are very nice too.”

Posted 6 years ago

“Beautiful breakfast bowls. Very good quality. Quick dispatch. Thank you”

Posted 6 years ago

“I ordered a graduating coloured plant pot, and the pot is much darker than I thought it would be. I've decided to keep it and put an orchid in it, but I had to change positions because the pot wasn't bright enough for a central position in a white room.”

Posted 1 year ago

“Prompt delivery and reasonable price.”

Posted 6 years ago

“someone from rinkit eventually did reply to my email, they said they're all working from home that's why there is a delay in receiving email confirmation. They said they have my order and it will be sent in 5 days. So I'm hopeful now everything will turn out to be OK. They also said they're returning back to work soon so phone line should be operational from Friday I'll keep you all updated.”

Posted 4 years ago

“Bought two luggage racks from Amazon supplied by Rinket. The packaging on arrival was falling apart & had noted that the delivery company had already had to resea it. The luggage racks are fine but there was no receipt & despite two requests via Amazon I still have had no receipt. My low mark is for the packaging & lack of receipt......I still hope to receive it sometime.”

Posted 5 years ago

“ordered a garden table and chairs, the table arrived cracked, contacted customer services and the issue was resolved quickly, sent out another table for it to be cracked too, rang back again and they sent the table for the THIRD time and it was still broke! Simply not good enough- maybe if they put bubble wrap on the item instead of plastic it may make delivery in one piece! Now have 3 broken tables to dispose of and chairs that aren't much use- still need to get a table. and only got a partial refund as the chairs couldn't be returned as they where no longer in their original packaging! won't be ordering again!”

Posted 1 year ago

“Failed to send goods. We strongly, strongly, strongly recommend that you do not shop online with this company.”

Posted 1 year ago

“Send me faulty goods out done nothing aboit it scam company trading standards now been in touch”

Posted 1 year ago

“I ordered from rinkit recently and had an awful experience. Firstly my tracking number didn't work on the email they sent so was unable to see when my order would arrive. After sending an email to the customer services they said it will be with you in the next few days... this was already day 7 into there 3-5 day delivery guide. So I waited a couple of days... nothing asked again on the customer services they said it's been lost in transit.. why they didn't tell me that to begin with I don't know. They asked me if I would like a refund or a reorder, I requested a reorder and they said they would send me a confirmation email once dispatched and expect to be with me withing 3 days. No such email arrived and no parcel arrived... so had to ask yet again customer services and by this point i was getting frustrated now so asked for a refund at this point. The customer services sent me the tracking number and then the parcel arrived....... in AWFUL condition the bag was half ripped and my items were completely damaged. I have requested a refund for the shocking service but no response yet. Please do not shop here!!”

Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 26th November 2022

Rinkit 1 star review on 26th November 2022

Posted 1 year ago

“I ordered a desk, paid and my order was canceled (№813434). I ordered one more time, and also canceled!! (813510). I wrote to support and they asked THE PURPOSE OF ORDER, what excuse me??? and than said "Shipping address is 166 km from location of IP address" but it wasn't true! I ordered in Liverpool being in Southport, which is no more than 50 km away. and then they blocked me! NOT RECOMMENDED AT ALL!”

Rinkit 1 star review on 25th November 2022

Posted 1 year ago

“Parcel arrived damaged. Receipt/return receipt torn. Wish to returns items so of which are not as described on website. No return prepaid label. Emailed customer service who phoned to say I could return items at a cost of £5.99 but only if I could print a return label and take the parcel to a Hermes store; nearest one over 10 miles away, park car, carry heavy parcel to store! Or I could arrange for a home collection at a cost of £12.00 but I would have to print out the return label and contact the courier company myself. Ludicrous service to the customer. Dreadful company and will avoid in the future.”

Posted 2 years ago

“I have been trying to contact Rinkit for about 9 months now with this email to multiple email address to Rinkit.com which reads: I'm still waiting on my order to arrive and it had been months so far and still nothing no help from anyone no return or no swing set I need to know where my package is thanks. Order ID - 9312 Date Added - 07/11/2021 Model # 44215com Product - Liberty II Wooden Swing Set With zero response, this has to be one of the worst websites to order from when you don't get the product or a refund I highly suggest not shopping here.”

Posted 2 years ago

“There are chips, misprint of design on plates canisters lids get stuck . Odd shaped plates , not what it looks like in the pictures , be careful Before you buy I gave mine away i could not use them for guests , just Buy a couple of things before you buy up . Not for me .”

Posted 2 years ago

“No pinyata after 18 days Rinkhit”

Posted 2 years ago

“i ordered a parasol for my garden. when it didnt arrive i enquired. was told it was lost in tranit by the courier. was asked if i wanted another one sent. i said yes, but was then told that they were out of stock. got a full refund. noticed that they were back in stock so re ordered only to be told again that it was lost in transit by the courier. phoned them up. was told i would get a next day delivery. never appeared. emailed them. they gave me a tracking number. tracking number was invalid. no parasol. wont answer the phone to me. constant answering machine. very bad service indeed.”

Posted 3 years ago

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Rinkit is rated 3.2 based on 51 reviews