Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service product arrived well packaged and arrived before expected, would use again.”

Helpful Report

Posted 4 years ago

“Excellent service, goods arrived next day as promised”

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Posted 4 years ago

“Very good service.my local Weber stockist don’t carry replacement parts I will definitely purchase from you guys again . thanks”

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Posted 4 years ago

“Very impressed with the product and a quick delivery. Keeping clean it clean is a bit painstaking.”

Riverside 5 star review on 6th September 2021

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Posted 4 years ago

“Ordered my potable BBQ on the Friday just b4 noon b4 bank holiday thinking it's to late to arrive for BH Monday but low and behold recieved a message on Saturday morning giving me an hr time slot and just 24hrs after my order it was up and running in my garden... Fantastic service by Riverside and their couriers.....👏👏👏👏”

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Posted 4 years ago

“Great, really helpful and quick delivery.”

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Posted 4 years ago

“Speedy delivery, good price”

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Posted 4 years ago

“Very easy to order. Good communication from Riverside. Would recommend”

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Posted 4 years ago

“My order was delivered very, very quickly and efficiently and was extremely well packaged. Very impressed, couldn't have asked for better service”

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Posted 4 years ago

“Quick delivery. Perfect Weber bbq - we’re thrilled with it. Many thanks Riverside.”

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Posted 4 years ago

“Always great service, and great prices for Weber Charcoal which is delivered very quickly. It is not the first time I've used Riverside and it will not be the last....”

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Posted 4 years ago

“Great value and exceptional service! I was well informed about the delivery process, the website was simple to use and the prices are extremely competitive. I will definitely use again and recommend. Thank you!”

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Posted 4 years ago

“Quick service, good price. Would have been nice to have had a confirmation email when the item was despatched with an expected delivery date/time but order arrived promptly.”

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Posted 4 years ago

“Needed a new middle grill for my wsm. Was out of stock every else. Great price quick delivery very happy great quality”

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Posted 4 years ago

“Excellent customer service when I made contact to expedite delivery. Friendly and helpful staff. And over the moon with my new BBQ, which is sturdy, handsome and big enough to cook for x10!”

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Posted 4 years ago

“Excellent service. Highly recommended.”

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Posted 4 years ago

“Easy to order and to pay, delivery in 3 days, great service thanks. Ernest Gubb.”

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Posted 4 years ago

“What a great plant -and a bargain at the sale price ! I am very pleased with it and the speedy delivery . Many thanks -I'll be back !”

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Posted 4 years ago

“Very good service ordered on Thursday delivery on Friday. Ordered from here before never had a problem.”

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Posted 4 years ago

“Very easy to order, first class service, will use them again 100%”

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Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews