Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, and service.”

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Posted 4 years ago

“Excellent service and great value.”

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Posted 4 years ago

“Great company to work with”

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Posted 4 years ago

“The cheapest I could find. The communication great. Super fast delivery. Overall superb from start to finish. Most definitely use again. Can Recommend too. Many thanks👍🏻”

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Posted 4 years ago

“They are a very friendly and efficient store. I would have given 5 stars but I bought a BBQ and a regulator. However the BBQ came with its own regulator so I made an unnecessary purchase which I think they should have advised me about. I still like the company and would definitely use them again.”

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Posted 4 years ago

“Easy to find the Weber spare part I needed to fix my bbq. Good description which enabled me to solve the problem. Quick delivery, very efficient service.”

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Posted 4 years ago

“Great website and service. Best price too!”

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Posted 4 years ago

“First class. Delivered exactly when they said it would be. I bought it after 5 pm and it was delivered the next day. Brilliant service. I would certainly use Riverside again no problem.”

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Posted 4 years ago

“Baby Q bliss. I have enjoyed a recent purchase of a Weber Baby Q and some accessories and have found that Riverside were not only the best price on the net but also had fantastic service and delivery speed.”

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Posted 4 years ago

“Fantastic service,simple transaction, ordered by 3pm and was delivered by 9am next day at no extra cost,cant moan at that service!!Was kept well updated during delivery right to the door...well done!!!!”

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Posted 4 years ago

“I’ve still not received these 2 bags of pellets. I arranged redelivery online for today (27th) , and have stayed in all day but have had nothing. This is after receiving the wrong package from dpd. 😡”

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Posted 4 years ago

“Traeger Veggie Rub is divine! Arrived quickly and all in good order.”

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Posted 4 years ago

“Great service and next day delivery perfect from riverside again I will always use them.”

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Posted 4 years ago

“Quality service and an amazing item Next day delivery can’t ask more than that Top notch seller”

Riverside 5 star review on 25th August 2021

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Posted 4 years ago

“Great value bbq. Prompt delivery with emails to advise of despatch. Cannot fault. Hoping if there is a problem down the line the great service continues !”

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Posted 4 years ago

“Great pellets and delivery”

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Posted 4 years ago

“Without a doubt the best place in the UK for Traeger products. Cheaper too!”

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Posted 4 years ago

“I ordered a Weber barbecue recently from the Riverside and received excellent service. The barbecue was ordered during the afternoon of 13th August and was delivered during Monday, 16th August, exactly as promised. I felt that Riverside offered a very competitive price and because of the value of the item there was no shipping cost. Overall, excellent service!”

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Posted 4 years ago

“Good prices and fast delivery what’s not to like 👍”

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Posted 4 years ago

“Needed spare parts for a Weber gas BBQ. Customer services gave me the part no promptly and having ordered the product about lunchtime, it arrived the next morning at 8.40 am. Can’t ask for better service than that. Would recommend them to anybody.”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews