Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great response to my order. I couldn’t have taken delivery any quicker if I’d gone to the shop and bought it in person”

Helpful Report

Posted 4 years ago

“Delivery said 2 to 4 weeks, but actually arrived in 4 days! Great service.”

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Posted 4 years ago

“Excellent service!!”

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Posted 4 years ago

“Brilliant place to see the very best in quality outdoor furniture. Visited the showroom last year and have ordered since on the website. Patrick is knowledgable, helpful and great to deal with. Efficient delivery service and we love our furniture!”

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Posted 4 years ago

“Goods as described and arrived promptly. DMP”

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Posted 4 years ago

“Needed a bigger barbecue and WEBER's have such good reviews, I decided to take the plunge. Riverside had the model I wanted in stock and at a competitive price. Buying it on the the website was a doddle and next day delivery was amazing (and free). Cannot fault their service. Will keep them in mind for my next garden purchase.”

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Posted 4 years ago

“Really impressed with the speedy and free delivery Great bbq,”

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Posted 4 years ago

“Great company and service for online orders second to none.”

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Posted 4 years ago

“Barbeque received within 24 hours . all works ok thank you.”

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Posted 4 years ago

“Great customer service. Product in stock and delivered the next day.”

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Posted 4 years ago

“Excellent service. Product was delivered the next day.”

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Posted 4 years ago

“Excellent! Prompt delivery, well packed, great quality!”

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Posted 4 years ago

“It was a very smooth online order process & the delivery was spot-on!”

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Posted 4 years ago

“This was perfect for covering a brick wall surrounding a small patio area in our garden. We’ve had quite a few compliments about it. Great service from Riverside too.”

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Posted 4 years ago

“Excellent service, quality products, fast delivery, recommended.”

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Posted 4 years ago

“Good service .very happy with the service and useful information about the product I bought very helpful lady Sales person answered my queries and got my product working”

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Posted 4 years ago

“Very helpful telephone service and our garden table and chairs delivered on time. Well packaged. Would certainly use Riverside again.”

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Posted 4 years ago

“I AM VERY PLEASED WITH MY NEW PARASOL AND THE SERVICE WAS VERY GOOD”

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Posted 4 years ago

“Easy to use and great value”

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Posted 4 years ago

“Excellent service from you guys, from ordering to delivery, very easy.”

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Posted 5 years ago

Riverside is rated 4.9 based on 15,966 reviews