Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.86

4.9 Rating 15,961 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Tell us how Riverside made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Riverside 1 star review on 27th July 2025

449

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely BBQ and the customer service is really good.”

Helpful Report

Posted 4 years ago

“It goes without saying that Weber products are going to the same fantastic quality where ever you buy them. What you can’t get from anywhere else is the fantastic customer service and advice from Riverside. Thanks for for a stand out customer experience.”

Helpful Report

Posted 4 years ago

“Great product delivered promptly. Can't beat Riverside for their range of Traeger stuff..”

Helpful Report

Posted 4 years ago

“Excellent prices and swift delivery made this transaction a pleasure”

Helpful Report

Posted 4 years ago

“I was finding it hard to get Weber Charcoal, last year was no hope and many this year are still out of stock. After a bit of searching, I found Riverside, they had everything I wanted and delivered very quickly. The Weber selection is huge!”

Helpful Report

Posted 4 years ago

“This was my second purchase of Weber equipment from Riverside. Prior to my purchase, I researched prices and delivery costs. Riverside could not be matched. Delivery was very quick and the items were well packaged. Absolutely, no complaints whatsoever. I will certainly use them again.”

Helpful Report

Posted 4 years ago

“Excellent and speedy service and my contact over the telephone was so very courteous and helpful. Cannot recommend this company highly enough.”

Helpful Report

Posted 4 years ago

“Every time I order from Riverside they are great. Delivery always seem to be quicker than promised.”

Helpful Report

Posted 4 years ago

“Easy to use website. Kept updated re delivery. Ordered Alexander Rose chairs on a Tuesday afternoon : arrived early Thursday morning. Amazing service. The chairs were very well priced & delivery was free. Excellent service from this company. I would highly recommend them.”

Helpful Report

Posted 4 years ago

“Excellent, prompt and efficient service. Fair pricing. I will use them again. Extensive range of Weber products stocked. I bought a Weber Q1200 and an accessory and I'm delighted.”

Riverside 5 star review on 30th April 2021

Helpful Report

Posted 4 years ago

“Great product and arrived very promptly, would happily recommend.”

Helpful Report

Posted 4 years ago

“Excellent Service, Would Recommend Riverside to Anyone”

Helpful Report

Posted 4 years ago

“Excellent service 5*”

Helpful Report

Posted 4 years ago

“Really fast delivery!”

Helpful Report

Posted 4 years ago

“Great website and service. BBQ arrived as expected and we are very happy with it.”

Helpful Report

Posted 4 years ago

“Good service with prompt delivery. Would buy from Riverside again.”

Helpful Report

Posted 4 years ago

“Great service, quick delivery, good price. Excellent company to deal with. 👍”

Helpful Report

Posted 4 years ago

“Love my Bbq, fast delivery and kept up dated on delivery”

Helpful Report

Posted 4 years ago

“Delivery was extremely prompt (the next day on a weekend). Good choice of products.”

Helpful Report

Posted 4 years ago

“Not happy with the communication , I’ve had issues with my product and can’t get very far with riverside to try and fix it. Been left in the dark after sending repeat emails . Shame”

Helpful Report

Posted 4 years ago

Riverside is rated 4.9 based on 15,961 reviews