Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,967 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 9th March 2026

450

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect tree. Great quality, doesn’t look fake at all. Highly recommend it if you’re looking for a tall realistic looking tree.”

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Posted 3 years ago

“So very impressed with Riverside Garden Centre. My new BBQ was delivered very quickly, A small part was missing, Riverside got this sorted out equally quickly Great service and great prices Recommend 100%”

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Posted 3 years ago

“Staff very friendly and helpful. Good knowledge of products. Can’t wait to go back”

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Posted 3 years ago

“Ordered charcoal through website which was easy and simple to use. Goods arrived promptly and in good condition”

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Posted 3 years ago

“I was very impressed with the quality of plants and the quickness of delivery. I particularly needed these silk Begonia plants as I wanted to have them to put into the funeral sprays I was doing for a customer. Their family member who sadly died absolutely loved them but at this time of year they are not available and I said that I would try and track some down. I’m so happy that I came across your website and that I was able to fulfil their request. Many thanks. Rose.B”

Riverside 5 star review on 23rd February 2023

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Posted 3 years ago

“Very helpful on the phone prior to placing an online order. Great price and speedy delivery. Very pleased. Just waiting for Spring to test the new BBQ!”

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Posted 3 years ago

“The package arrived very promptly and, in general, I'm extremely pleased with the BBQ. There was a small amount of damage to the fixed handle bracket which was bent out of shape with a small, circular break in the finish inside. I've straightened the bracket but obviously can't repair the damaged porcelain. I don't think this was caused by the courier as the bracket faced inward in the packaging.”

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Posted 3 years ago

“I was so pleased when it arrived. I bought online without seeing it so was a bit nervous. But when it came I was so pleased. It looks great thanks Riverside”

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Posted 3 years ago

“Excellent demo day, Joe really knew his stuff. Well laid out and presented, would definitely recommend.”

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Posted 3 years ago

“Very helpful so nice to deal with.”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Very good service got next day”

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Posted 3 years ago

“The only issue I had was I never received a confirmation from Riverside for the order I first made, so ordered a second batch, which meant I had 2 packs but also 2 shipping costs that I never initially intended to purchase.”

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Posted 3 years ago

“Very pleased with every aspect of my purchase and delivery, absolutely 5*”

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Posted 3 years ago

“Great range of BBQ’s in the very well stocked shop and very helpful staff. Easy to order online at a great price. Delivered in a couple of days. Thank you Riverside. Only small issue was your location as indicated on Apple Maps is about 2 miles down the road from where you actually are. Had us going round in circles for a bit!”

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Posted 3 years ago

“Orders this product late Sunday evening and received it Tuesday morning, fantastic service and very good quality of product at a fantastic price”

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Posted 3 years ago

“Easy to order,fastest delivery we've ever had ....thank you”

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Posted 3 years ago

“Easy to select and order. Quick delivery and at a competitive price.”

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Posted 3 years ago

“Great service! Unfortunately, I ordered the wrong bbq cover and had to return it. service was excellent 0 I got through on the phone very easily and spoke to a very helpful lady who helped me organise a return and gave me the stock number for the correct one which I shall hopefully be ordering soon.”

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Posted 3 years ago

“Incredibly quick and arrived exactly as described”

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Posted 3 years ago

Riverside is rated 4.9 based on 15,967 reviews