Riverside Reviews

Name: Riverside
Address: Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire
Rating: 4.85

4.9 Rating 15,966 Reviews

97 %

of reviewers recommend Riverside

4.9

Based on 15,966 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

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Riverside 1 star review on 22nd April 2026

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Riverside has long been my go-to for year round barbecue supplies. Always reliable and competitive and such a helpful team. Their barbecue school is also fabulous.”

Helpful Report

Posted 2 years ago

“Excellent service allround”

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Posted 2 years ago

“Very professional and friendly,said my new bar be would be here and it was with all the extras I wanted with it, it’s the second Webber I’ve bought from them with the great attention they paid to this one,full marks thankyou”

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Posted 2 years ago

“Riverside have a good range of products and fast delivery. Exellent service”

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Posted 2 years ago

“I just bought the skewers, spatula and the brilliant cast iron griddle which I have now used on my Traeger 885 I can honestly say whilst I’m very new to this way of barbecue this has to be the best way to cook. It’s going to be used all year round”

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Posted 2 years ago

“Good service as always. Thank you very much 👍🏻”

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Posted 2 years ago

“I love my folding chairs, a perfect addition for my existing metal table and chairs. Great service from Riverside. Efficient and speedy delivery.”

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Posted 2 years ago

“Nice spatula”

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Posted 2 years ago

“Great canvas bbq cover, excellent service and communication. I highly recommend this company for quality goods and service, its hard to come by these days, well done keep up the good work. Thank you very much I look forward to my next purchase soon. Kind Regards Stuart”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Really prompt delivery, flexible options provided and a proactive call to let us know options available for delivery. Delivery occurred when promised and product was well packaged. The product was as advertised and represented good value at the price we paid.”

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Posted 2 years ago

“Package arrived quickly, well protected and canister works fine”

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Posted 2 years ago

“Amazing quality furniture at fantastic prices. So nice to have a phone call for an online purchase to arrange delivery, much appreciated and a very lovely person on the phone. 5* service.”

Riverside 5 star review on 2nd October 2023

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Posted 2 years ago

“Once again, swift delivery and the cheapest price on the market..The bonus points reward loyalty as well.. Thank you”

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Posted 2 years ago

“garden cushions arrived very quickly, before estimated delivery date and at a much cheaper price than other retailers, really pleased”

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Posted 2 years ago

“Great for BBQ supplies and we absolutely love the BBQ cookery courses, they are utterly superb.”

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Posted 2 years ago

“Prices are very reasonable for what I bought and beautiful item I ordered a trellis and it was amazing had many compliments for it.”

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Posted 2 years ago

“Good price and I wanted a delayed delivery by 2 weeks as I was going on holiday. All worked perfectly.”

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Posted 2 years ago

“Found the pizza stone we were looking for on the Riverside website. Ordering and delivery went exactly to plan. Would certainly recommend Riverside based on this experience.”

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Posted 2 years ago

“Unfortunately part of my delivery arrived damaged. Chris in the garden furniture department handled the situation brilliantly, and the replacement part was delivered as agreed.”

Helpful Report

Posted 2 years ago

Riverside is rated 4.9 based on 15,966 reviews